Cashier - Full-time / Part-time

Job Summary:

Under the direction of management, the Cashier responsibilities include customer service, product merchandising, and processing sales transactions according to established department, store, and company policies.

I. Responsible for customer service

• Greet every customer with a smile within 10 feet of entering front door and each department.


• In aisles, ask customers open-ended questions.


• Measure all kids.


• Show customers at least 2 different styles.


• When slow, serve customers more; when busy serve more customers.


• Suggest a shoe care item to every customer.


• Thank and ask every customer back.

II. Responsible for product merchandising

• Safely works shipments of new product onto shelving.


• Assists in temporary promotional pricing and permanent markdown pricing of product.


• Assists in transfers of merchandise in and out.


• Assists in setting promotional displays and product statements.


• Maintains cashier area in a neat and organized manner.

III. Responsible for processing sales transactions

• Understands and completes all sales transactions according to policy.


• Accepts customer checks in accordance with policy.


• Understands and follows mismate checking procedures.


• Is aware of current promotions and in-store mic specials.


• Obtains management approval and authority for all returns and exchanges.


• Accounts for all invoices, checks, credit card slips and other funds at end of each shift.


• Loss Prevention - Identifies fraud and other loss prevention concerns and reports them immediately to management.


• Applies only authorized discounts.

IV. Responsible for following store policies and procedures and all management direction