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in Tacoma, WA

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Hours Full-time, Part-time
Location Tacoma, Washington

About this job

Job Title:

Business Associate 2 - 30 Hour Posi

Job ID Number:

5101703

Schedule Type:

Reg-Time

Work Hours:

30

Location:

Tacoma,WA

Qualifications:

Provides a high level of sales, marketing, and operations support to an assigned team of Business Relationship or other Managers. Consolidates, analyzes and interprets customer activity in support of customer retention. Responsible for maintaining a high level of customer service, gathering required data and providing preliminary assessments on the performance of existing accounts, and providing information on possible new services for the customer. Actively solicits and follows through on customer operational needs and requests and resolution of problems. Independently identifies and follows through on many cross selling opportunities. May also provide a high level of analytical support duties. Strong communication and selling skills. Operates independently, requiring minimal guidance and supervision.

This is a 30-hour per week position.

*PLEASE NOTE: This office will be moving to Kent within the next two months. New address will be 6811 S 204 th St Kent, WA 98032

3+ years administrative, customer service and/or retail experience. Demonstrated organizational and time management skills. Excellent customer service and communications skills. Proficient in Windows based software. 3 years in-market experience in customer service in a customer facing role - in person and telephone, including both inbound and outbound telephone contact Strong knowledge of PC applications in a Windows environment: Microsoft Word, Excel, PowerPoint and Outlook Experience working in a fast-paced environment where multi-tasking and prioritizing job responsibilities is critical Strong written and oral communication skills Must have demonstrated ability to work independently Must exhibit strong problem solving skills Must have excellent communication skills, both written and verbal Must have superior organizational skills Must exhibit a high degree of initiative Demonstrated ability to interact with all levels of management and customers Should possess the ability to work as a member of a team Experience with SVP Experience with Hogan Experience with loan documentation, covenants and closing processes Sales experience

*PLEASE NOTE: This office will be moving to Kent within the next two months though. New address will be 6811 S 204 th St Kent, WA 98032

Experience creating/preparing presentations

5+ years customer-facing experience in banking Experience supporting sales professionals and/or sales managers Associates degree or higher preferred Knowledge of Business Banking terminology and products Experience with CRM Tools Experience with loan documentation and closing processes Sales experience Experience creating/preparing presentations