Director, Creative Services (Minnetonka, MN)

The Sr. Director of Creative Services is responsible for developing and implementing the creative strategy and deliverables for all prospect, member-facing and internal initiatives. This individual will help provide leadership to further the development of UnitedHealthcare Medicare & Retirement brand and marketing efforts. This individual will work closely with the various marketing teams, as well as our agency resources to create, brand-consistent marketing assets for use in communications and campaigns. In addition, this individual will lead a team of creative services experts and to ensure requests are appropriately prioritized and fulfilled. Candidates should bring a passion for how health care is changing and have significant marketing experience in creative services & brand strategy.

Responsibilities:

Provide creative management, strategic direction and process optimization for a multichannel organization

Provide leadership, motivation and inspiration to talented Creative teams comprised of creative directors, manager, writers and designers. * Partner with Consumer Insights & Analytics Teams to derive actionable insights

Partner with Sales & Customer Service to ensure coordinated efforts to maximize results * Manage marketing agency relationships to produce all requested collateral, campaign material, brand identity * In conjunction with marketing departments, produce effective and best-in-class customer-facing creative messaging and communications that reflect the unique personality and value proposition of UnitedHealthcare to all customer types

Ensure consistent use of our brand through all marketing efforts * Ensure projects are within budget, scope and timelines

Develop excellent working relationships with counterparts from across the enterprise.

Communicate clearly and regularly to stakeholders to drive alignment and execution success.

Required Skills & Qualifications:

Bachelor's degree in Business, Communications, Journalism, Marketing, etc

10+ years of experience in creative services & brand management (corporate or agency side)

Superior strengths in brand development, design (print, digital), editorial, and creative process

Exceptional written and verbal communication skills with the ability to communicate and inspire at all levels

Demonstrated strategic and critical thinking skills

Works well under pressure, thrives in a multi-faceted work environment

Demonstrated strategic skills and the ability to implement strategy across broad organizations

5-10 years management experience

The ability to inspire and support people to gain trust

Ability to effectively lead in a matrix environment

Strong communication skills

Must have proven track record of displaying ownership, urgency and sound decision making skills

Ability to manage budgets and timelines

Careers at UnitedHealthcare Medicare & Retirement.

The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.SM


Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.