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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Kensington, Maryland

About this job

Assists the vision services department by scheduling appointments, greeting and assisting patients, performing initial vision tests, and assisting optometrists and opticians.

Essential Functions:

* Greets and screens incoming patients. Obtain prescription and process encounter forms. Begins frame/lens selection process.

* Receives Outgoing patients. Determines cost of services and verifies benefit eligibility using computerized Systems.

* Using computerized cash Control system. Takes payment, and Validates procedures to track transaction, issues receipts detailing transactions.

* Sorts form copies. Balances and totals daily receipts. Summarize transaction data on computerized equipment. Forwards deposit and forms to designated personnel Investigates and reconciles cash variances.

* Answers telephone and direct inquiries from patients. Schedules follow-up or return appointments.

* Requests, receives and returns medical records for optometry patients.

* Contacts patients by phone/mail to inform them of delivery of their prescription, upcoming appointments, and follow-up appointments.

* Interview patients to obtain basic ocular history and perform routine vision and screening and measurement examinations according to KP standards and applicable regulatory laws.

* Maintain office and display area in a neat and orderly manner.

* Performs other related duties as directed.

Basic Qualifications:

Experience

* Minimum two (2) years of experience with public contact.

Education

* High School Diploma or General Education Development (GED) required.

License, Certification, Registration

* N/A

Additional Requirements:

* Good interpersonal skills.

* Proficiency in the use of applicable computer software.

* Experience in performing reception, clerical, and cashiering duties using computer.

* Effective, accurate written/oral communication skills.

* Basic math skills.

* Ability to work in fast paced and multifaceted situations.

* Completion of a proficiency checklist within 90 days of employment.

* Proficiency in the use of applicable computer software.

Preferred Qualifications:

* Minimum one (1) year of experience in a retail or vision services environment preferred.

* Previous cashiering and computer experience preferred.

* Retail sales experience preferred.

* CPR certification preferred.