CAREGiver Recruitment Coordinator - Full-time

Home Instead Senior Care, the world's leading non-medical Senior Homecare company is seeking an extraordinary team member with a deep compassion for the elderly and those who serve them.  Candidate must thrive in a fast paced, highly committed environment. Must be a strong team player. Must attach a resume.  Join a team that cares about you and the seniors we serve- To us it is personal!
 
Objective:
The Recruitment Coordinator is expected to perform a variety of duties for the recruitment of CAREGiversSM. The Recruitment and Engagement Coordinator is expected to recruit, screen, hire, train, and engage a staff of CAREGivers in order to provide the highest quality service to clients. 
 
Primary Responsibilities:                                                                             

• Reflect the core values of LA Homecare LLC d/b/a Home Instead Senior Care an independently owned and operated Home Instead Senior Care franchise.
• The Recruitment Coordinator is the primary person for all CAREGiver inquiry calls.  Each call is answered in a friendly, professional and knowledgeable manner.
• Responsible for checking CAREGiver Hotline and CAREGiver Recruiting lines.
• Develop and implement new recruitment strategies online and within the community.
• Responsible for managing prospective CAREGivers through our work flow software system.
• Schedule and conduct applicant phone and 1:1 in-person interviews in an efficient and professional manner.  
• Schedule and forward CAREGiver 1:1 in-depth interviews for the HR Manager to complete.  The Recruitment Coordinator will assume these interviews as a back-up the HR Manager.
• Develop engagement strategies that utilize the 5 CAREGiver needs to promote CAREGiver retention and satisfaction.
• Maintain regular attendance at the office to execute job responsibilities
• Demonstrate open and effective communication with the franchise owner, General Manger, HR Manager, colleagues, CAREGivers, clients and family members.
• Conduct CAREGiver Inquiries following our proprietary relationship building process
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.  

Secondary Responsibilities: 

• Provide lunchtime and afternoon relief to the Receptionist as needed
• Serve as a back up to the HR Assistant as indicated
• Perform any and all other functions deemed necessary   

Education/Experience Requirements:

• High school graduation or the equivalent
• One year of related business experience or an equivalent combination of education and work experience may be considered
• Must possess a valid driver’s license  

Knowledge, Skills and Abilities:

• Must have an understanding of and uphold the policies and procedures established by LA Home Care, LLC, (d.b.a. an independently owned and operated Home Instead Senior Care franchise)
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
• Must demonstrate knowledge of the senior care industry
• Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
• Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
• Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
• Must present a professional appearance and demeanor
• Must have the ability to operate office equipment
• Must be patient and congenial on the telephone 
• Must have computer skills and be proficient in Excel and Word
• Must have the availability to work evenings or weekends as required
• Must have the ability to perform duties in a professional office setting
• Must have the ability to work as a part of a team
• Must demonstrate excellent organizational skills