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Hours Full-time, Part-time
Location Milwaukee, WI
Milwaukee, Wisconsin

About this job

COMPANY DESCRIPTION

Our vision at Headway Workforce Solutions is to set the standard for the Human Capital profession by sourcing, recruiting and placing great people with great companies. Headway‘s client focused approach provides both job seekers and employers with a high-touch, best-in-class service model.

At Headway, we strive to be a job seeker‘s career agent by guiding, advising and placing them in the best positions and organizations based on their particular goals.

At Headway, our Character , Commitment and Passion , to both candidates and clients, are the foundation of the company's culture. These principles allow our employees to be more responsive, flexible and customer-centric so we can focus on building strategic value for our client-partners human capital.

JOB DESCRIPTION

We're currently seeking a Customer Service Representative for a contract opportunity in Wauwatosa, WI. This is a great opportunity to work with one of the world's leading suppliers of a wide range of products, solutions and services in the field of energy technology.

Daily Responsibilities

Customer Service encompasses the administration of customer service programs and can include technically trained individuals working directly with customers. It also consists of the development and implementation of proactive programs responsive to customer requirements and includes the co-ordination of investigations of complaints and assisting to achieve equitable solutions. Under general guidance of supervisor or more experienced engineer, perform various proposal and cost estimating duties requiring the exercise of judgment and application of established practices. Pursue initiatives to improve effectiveness of the group and increase customer satisfaction.

EDUCATION

High School Diploma or GED

ADDITIONAL INFORMATION

This is a 4+ month contract position.