Store Manager

Store Manager - Yogurtland
Every day at Yogurtland we get real. We focus on real flavors, real ingredients and real relationships with every one of our guests. This focus and philosophy started with our founder, Phillip Chang, who thought that a real experience began with letting guests choose what they want. And in 2006 he changed the frozen yogurt industry forever when he opened the first self-serve Yogurtland with only the highest quality frozen yogurt and toppings.
Yogurtland is a fresh, clean and fun working environment with NO OVENS - NO STOVES - NO FRYERS
POSITION OVERVIEW (This is a non-exempt/hourly position)
Manages the overall operation of the store and its financials, exercises discretion while doing so. Ensures company standards are met and ensures store team members comply with policies and procedures. Develops and ensures compliance with company policies and procedures. Upholds and executes the vision and mission of Yogurtland and assist others in doing the same.
ESSENTIAL JOB FUNCTIONS
* Cash Handling (bank deposits, safe deposits, etc.) is accountable for all funds.
* Scheduling of team members effectively and efficiently.
* Controls store operational cost (food, labor, etc.).
* Maintain adequate inventory levels.
* Ensures all team members adhere to all company standards, policies and procedures.
* Coordinates and communicates assignments throughout shift.
* Coordinates training, coaching and development of newly hired team members.
* Ensures all team members adhere to meal and break periods.
* Taste product to ensure quality standards are met.
* Is the "role-model" for outstanding customer service and overall team member standards.
* Ensures cleanliness, health, security and safety standards are maintained at all times.
* Maintains building, machines and store operating equipment and schedules preventive maintenance.
* Conducts team member meetings as needed.
* Maintains and creates reports and records based company standards and in compliance of local, state and federal regulations.
* Provides counseling, coaching, discipline and mentoring to Associates as warranted.
* Other job-related activities as requested.
CORE COMPETENCIES
* Ability to problem solve quickly and effectively.
* Effective customer service skills delivered with a friendly disposition.
* Ability to communicate clearly and concisely.
* Ability to actively listen and address Associates' concerns, comments and/or issues.
* Ability to lead others in always upholding company standards.
* Knowledge of staffing, scheduling and inventory processes.
* Internally motivated and able to motivate others.
* Ability to act independently and effectively.
* Knowledge of organizational and planning skills.
* Knowledge of team-building, leadership, coaching and mentoring skills.
OTHER REQUIREMENTS (LICENSES/CERTIFICATIONS)
* Some college or equivalent experience.
* Proficient with MS Office Word and Excel programs.
* ServSafe or equivalent certification.
CULTURAL QUALIFICATIONS
* Humble - We are modest, respectful, open and never arrogant, despite our successes. We grow by giving and accepting honest feedback, even when it is personally challenging.
* Teamwork - We work collaboratively by capitalizing on the strengths of every member of our team and collectively own both our successes and our shortcomings.
* Passionate - We love what we do, reach for the best, and strive to positively impact the lives of our guests, colleagues, franchisees, and vendors.
* Innovative - With an open mind and fresh ideas with are continuously evolving and creating new possibilities in our products, the way we do business, and our interactions with others.
* THTK: Totally Honest - Totally Kind - We work and live with great integrity, accountability, and compassion.

Benefits include medical, dental, vision insurance, and paid vacation and sick time.

For consideration, please submit your resume with salary history to HR@perianmgmt.com, include "Yogurtland Store Manager" in the subject line.