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in Springfield, MO

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Hours Full-time, Part-time
Location Springfield, MO
Springfield, Missouri

About this job

Ideal candidate will be an action-oriented, motivated individual who has a solid understanding of credit card and accounts-payable processes, the ability to multi-task and meet deadlines in a high production environment, is PC proficient and familiar with MS Office applications.

Job Duties:

  • Responsible for the day-to-day reconciliation of hotel charges, research of unauthorized or incorrect amounts and processing disputes on unauthorized charges
  • Ensures compliance with all regulatory and procedural requirements and works closely with Finance on reconciliation variances
  • Perform professionally and will demonstrate sound judgment in addressing or escalating issues as they arise
  • Ensures Hotel A/P charges are accounted for and matched to requests
  • Confirms and validates accuracy of system auto-match authorizations and charges
  • Conducts investigations using internal and external resources to research and repair auto-match errors Matches authorization and charge(s) manually for those charges not auto-matched by reconciling application
  • Monitors charge activity to detect unauthorized/incorrect charges before they can be invoiced
  • Maintains and documents open dialogue with vendor(s) to reverse unauthorized/incorrect charges
  • Coordinates with appropriate financial institution to dispute unauthorized charges with defined timeframe
  • Maintains stated SLA's in regards to unmatched charges and un-researched adjustments
  • Maintains SLA's for all AOT's (Adjustments Over Tolerance) and Unmatched charges to ensure Rebate requirements
  • Escalates high-priority or high-profile issues to management with full details and support
  • Exercises sound judgment on behalf of company
  • Assists in identifying periods of high-volume work
  • Maintains compliance with department policies and procedures while remaining organized and focused

Requirements:

  • Exceptional written and verbal communication skills with attention to detail
  • Strong organization skills
  • Ability to work with minimal direction-alone or in team environment
  • Knowledge of credit card and accounts-payable processes; international diversity a plus
  • Ability to multi-task and meet deadlines in a high production environment
  • Strong PC proficiency including, but not limited to, All MS Office applications
  • Must be able to edit, improve and manipulate content/presentation in all products
  • Currently meeting or exceeding required metrics in current position
  • Exceptional typing/10-key proficiency is a plus
  • 1-2 years of experience in business to business oriented customer service
  • Experience with SalesForce or other customer service oriented tracking system
  • Education: High School Diploma (college courses/degree a plus)
  • 2+ years of accounting or reconciliation experience with 1+ years of experience with AP Recon
  • 2+ years support and business relations experience

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.