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About this job

What's your passion? Whether you're into football, fashion or flamingos at Crowne Plaza we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Banquet Server

Responsibilities:

  • Read BEO and know how to complete a set-up.
  • Set tables in assigned area correctly and uniformly.
  • Keep station neat and clean while servicing guest per established policies and procedures.
  • Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
  • Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.
  • Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
  • Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
  • Complete assigned side work.
  • Travel required - local travel for outside catering functions only.
  • Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served.
  • Know and use "Suggestive Selling" techniques.

Qualifications:

  • Able to read and speak English.
  • Able to lift, push, carry 20-40 lbs.
  • High school or equivalent.
  • Two years hotel banquet food/beverage service.
  • Excellent communication and customer service skills.