Mini Market Cashier - Flexible Shift - Full-time

Buena Vista Palace Hotel & Spa

Job overview

The Cashier is responsible for accepting payment for food and beverages and making proper change for guests and fellow employees. He/she is also responsible for restocking all products in the Mini Market as well as the maintenance of the dining area. Condiments should be well stocked and tables should be clear at all times.

Requirements

• CARE Certified.
• Safe Staff Food Handler Certified.

Physical requirements:

• Flexible and long hours sometimes required.
• Light work - Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Able to stand during entire shift.
• Must be 21 years or older.

Mental requirements:

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to multi task.
• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
• Must routinely meet deadlines.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

What you will be doing

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Buena Vista Palace Hotel & Spa standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Buena Vista Palace Hotel & Spa standards and regulations to encourage safe and efficient hotel operations.
• Maintain a friendly and warm demeanor at all times.
• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
• Collect money and/or credit cards from guests and servers, and make correct change.
• Operate the approved credit card machine.
• Prepare cashier report as well as tip report at end of shift.
• Perform opening and closing duties according to established side-work checklist
• Be attentive of guests’ needs and assist in providing a pleasant dining experience.
• Have a thorough knowledge of menus and current specials in all applicable outlets.
• Answer the phone according to standards.
• Communicate effectively and courteously over the telephone.
• Understand food ordering, delivery and service for dine-in and to-go service.
• Communicate department needs with manager to expedite all corrections, improvement or inventory needs.
• Keep work area clean and sanitary according to the Board of Health Regulations and HACCP.
• Understand proper food handling and rotation (FIFO).

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer