Traffic Coordinator - Dallas, TX

Description

Who is Towne Park? We’re 10,000+ teammates delivering specialized hospitality services to 650 locations nationwide, ranging from boutique hotels and sprawling luxury resorts to downtown healthcare campuses and local medical centers. We’re 10,000+ teammates brightening the days of millions of guests as their first and last interaction at our locations. We’re 10,000+ teammates who believe in giving people like you countless opportunities to learn and grow!

For over 25 years, Towne Park has continued to deliver specialized hospitality services that include valet parking and self-parking management, door and bell, concierge, transportation, greeter and patient transport services – all with the goal of enhancing the service experience.

Towne Park's unique culture includes a collaborative, social work environment that fosters high visibility and career progression. Our track record of success and growth has resulted in seven appearances on the Inc. 500|5000 List of the fastest-growing private companies since 2007.

Consider joining Towne Park if you're Driven To Serve®. Please visit www.townepark.jobs to apply today!

Towne Park is an Equal Opportunity Employer (EOE).

What does Towne Park have to offer?

Competitive pay and benefits
Unmatched flexibility – Whether you are looking for a part-time job to work around school and other obligations or a job that offers more stable hours, we have a schedule that will fit your needs
Simply put – growth. 90% of our current managers started their careers in entry-level, hourly jobs at Towne Park.
A national footprint. Wherever life may take you, chances are that Towne Park is already there. What will I do at Towne Park?
The Traffic Coordinator is responsible for efficiently directing vehicular traffic in designated areas as directed while providing exceptional hospitality services. The Traffic Coordinator is also responsible, as directed, for properly issuing valet parking tickets to patients/guests while following the mystery shop standards with each arrival. The Traffic Coordinator, when required, is also responsible for upholding sites management teams parking policy and procedures and when required, is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
The primary responsibilities of the Traffic Coordinator include, but are not limited to:

• Directs vehicular traffic while providing attentive, friendly service to all patients/guests.
• Assists marketing department with the marketing efforts targeted to exciting clients.
• Maintains pleasant, friendly and professional demeanor with all guests, location staff and co-workers.
• Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor.
• Uses guest last name at all times when appropriate.
• Maintains accuracy and composure while under pressure.
• Appropriately uses salutation of the day and welcome guests to the location.
• Assists guests with directions and all other inquiries.
• Provides information about surrounding area as well as main attractions to guests as needed.
• Protects guest confidentiality in accordance with HIPPA requirements.
• Collects data in accordance with parking operations, if applicable.
• Obtains information about daily events and rates to be charged.
• Maintains claim checks and guest folio archives.
• Runs at top speed to park and retrieve vehicles and drives slowly and cautiously
• Monitors available space in area where vehicles are being directed and makes adjustments according to the flow of vehicles observing all traffic laws.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Must be able to read and write standard English language
• Must be able to read and comprehend simple instructions, short correspondence and memos
• Must be able to write simple correspondence
• Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
• Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money and weight measurement, volume and distance
• Ability to understand 24 hour and military time systems
• Ability to understand rates applicable to time passed

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The associate is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; and talk or hear.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The associate must occasionally lift and/or move up to 20 pounds.
• Working extended hours may be required as needed.

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