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Banking Customer Service Representative - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | West Valley City, UT West Valley City, Utah |
About this job
Ranked as a Top Workplace in Utah by the Salt Lake Tribune – Discover is hiring for Deposit Products Banking Representatives.
Are you persuasive, motivated and looking to move up in your career' Our Deposit Products Banking Rep position is for you!
This would be working directly for Discover, not working for a 3rd party company that could lose a contract or through a staffing agency.
For our Deposit Products Banking Reps, benefits start DAY ONE of your employment:
• Medical/Dental/Vision/Life Insurance
• Paid time off (20 personal days + 7 holidays per year)
• Tuition Reimbursement (after one year of employment)
• 401K
• Employee Stock Purchase Plan
• Full service cafeteria featuring Starbucks and Sushi Fridays
• Access to the onsite fitness center
As a Deposit Products Banking Rep;
You would be working with incoming calls from existing and potential Discover Bank Customers (Checking, Savings, transfers...)
You would also respond to customer inquires by telephone, research and analyze customer problems, make adjustments to customers accounts, and maintain records of problems and inquires handled.
Qualifications
Amazing Deposit Products Banking Reps have the following;
1. Strong written and verbal communication skills.
2. Takes initiative for process improvement.
3. Flexible and adapts well to change.
4. Ability to manage difficult calls with professionalism and courtesy.
5. Demonstrate engagement in all areas.
6. Ability to prioritize and multi-task.
7. Must be detail oriented.
8. Must be flexible to meet business needs.
If you have provided GREAT Customer Service in any of the following areas, wed love to meet you;
• Customer Service
• Retail
• Food Service (Waiter/Waitress)
• Banking
• Bank Teller
• Payday Loans
• Account Management
• Call Center
• Sales
• Collections
• Hospitality/Hotel We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.