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Order Entry / Customer Service Specialist
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 610 Winters Ave, Paramus, NJ Paramus, New Jersey |
About this job
About the Job
Manufacturer & distributor of laboratory plasticware & glassware is seeking outstanding Order Entry/Customer Service Specialists with extensive experience in product distribution/inventory based companies (no service organizations!). Excellent growth potential for hardworking, self-motivated, career-minded individuals; we are looking for candidates to join our team in a long-term capacity and grow with us into the future.
The ideal candidate must have the following skills & attributes & experience:
Order entry & billing experience in an inventory based company
High level of intelligence & common sense
Amazon Vendor Central portal experience/proficiency
EDI experience/profiency
Outstanding mathematical & problem solving skills
Proficiency in the use of basic software including Microsoft Excel & Word (Microsoft Navision - NAV, a plus)
Detail-oriented: ability to prevent & catch errors
Ability to multi-task & prioritize
Excellent verbal & written communication skills in English
Self-motivated: eager to take on additional tasks & responsibilities & offer suggestions for departmental improvements
Outstanding interpersonal skills: upbeat attitude, pleasant personality & happy phone voice
Bi-Lingual a plus (English/Spanish)
Ability to instill brand-loyalty & build long-lasting relationships with customers
Type A personality
Team-player: ability to work well with supervisors, co-workers, etc. & be willing to cross-train as needed
SUMMARY OF POSITION:
This is a hands-on position focusing on all facets of Order Entry, Billing & Customer Support including, but not limited to:
Answering phones
Order taking
Order processing
Back order allocation
Order inquiries
Problem resolution
Merchandise returns
Freight claims/PODs
Invoicing & billing
EDUCATION AND EXPERIENCE REQUIRED:
- High school diploma or GED
ABOUT US:
We are a family-owned and operated company in business since 1983
Currently, we have 35 employees
We offer a competitive salary, a comprehensive medical plan and 401K.
40 hours/week: Monday thru Friday (8:30am -5:15pm).
We are an Equal Opportunity Employer. All candidates considered for hire will be subject to an employment screening process which includes a background check & drug/alcohol testing.
Manufacturer & distributor of laboratory plasticware & glassware is seeking outstanding Order Entry/Customer Service Specialists with extensive experience in product distribution/inventory based companies (no service organizations!). Excellent growth potential for hardworking, self-motivated, career-minded individuals; we are looking for candidates to join our team in a long-term capacity and grow with us into the future.
The ideal candidate must have the following skills & attributes & experience:
Order entry & billing experience in an inventory based company
High level of intelligence & common sense
Amazon Vendor Central portal experience/proficiency
EDI experience/profiency
Outstanding mathematical & problem solving skills
Proficiency in the use of basic software including Microsoft Excel & Word (Microsoft Navision - NAV, a plus)
Detail-oriented: ability to prevent & catch errors
Ability to multi-task & prioritize
Excellent verbal & written communication skills in English
Self-motivated: eager to take on additional tasks & responsibilities & offer suggestions for departmental improvements
Outstanding interpersonal skills: upbeat attitude, pleasant personality & happy phone voice
Bi-Lingual a plus (English/Spanish)
Ability to instill brand-loyalty & build long-lasting relationships with customers
Type A personality
Team-player: ability to work well with supervisors, co-workers, etc. & be willing to cross-train as needed
SUMMARY OF POSITION:
This is a hands-on position focusing on all facets of Order Entry, Billing & Customer Support including, but not limited to:
Answering phones
Order taking
Order processing
Back order allocation
Order inquiries
Problem resolution
Merchandise returns
Freight claims/PODs
Invoicing & billing
EDUCATION AND EXPERIENCE REQUIRED:
- High school diploma or GED
ABOUT US:
We are a family-owned and operated company in business since 1983
Currently, we have 35 employees
We offer a competitive salary, a comprehensive medical plan and 401K.
40 hours/week: Monday thru Friday (8:30am -5:15pm).
We are an Equal Opportunity Employer. All candidates considered for hire will be subject to an employment screening process which includes a background check & drug/alcohol testing.
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