Customer Service Call Center Representative (Full & Part Time)

Are you a dedicated, enthusiastic and energetic individual looking for an exciting opportunity where you can grow your career? Are you looking for employment at a company that is passionate about what they do, then join us!

DialAmerica is one of the nation's largest privately owned telemarketing companies and we are seeking Call Center Representatives to join our growing team of customer service professionals. We are looking for a high energy individuals who possesses a positive attitude. If you fit that description and are looking for a career with flexibility, opportunity, and in a familiy atmosphere, then this role is the ideal opportunity for you!

We have both Part-Time and Full-Time opportunities available to fit within your needs!

As a Call Center Representative you are responsible for receiving inbound and/or making outbound calls on behalf of our clients. You will be responsible for the quality of the call, handling the call in a timely manner and your effective communication used while engaging the customers. Additional responsibilities for the position include:

• Contacting our clients' customers to offer their products or services and enhancing our clients' existing customer accounts by phone utilizing various marketing strategies
• Continually maintaining working knowledge of our client's products, services and promotions
• Maintaining high quality standards while making recommendations according to customer's needs
• Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken

Job Requirements

As a Call Center Representative you must have strong verbal and written communication skills with a proven track record of providing exemplary customer service.

Additional requirements for the position include:

• High School Diploma or equivalent
• Proficient in basic computer skills
• Ability to multitask priorities in a fast paced environment
• Ability to pass a drug screening

We offer our employees the following competitive benefits package:

• Base pay plus weekly commission plan
• Referral Bonus
• Flexibility in scheduling
• 401(k) plan
• Paid on the job training
• Friendly Team Environment
• Supportive & Motivating Staff to help you succeed
• Positive, Professional, and Upbeat work environment
• We Promote from within!

If you are interested, please click on the referenced link to apply.
If you have any additional questions, please reach out to Jessica at 412-921-3425.