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Hours Full-time, Part-time
Location Carmel, IN
Carmel, Indiana

About this job

Our Point of Service (POS) Team Member is a key player in making sure each guest leaves our store with a smile and a memory of unparalleled service. You'll be part of an amazing team who will make sure our we are building customer loyalty. This role is for a mover and a shaker in the foodie world!

Who You Are:
You are a team player at heart. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership, and have the ability to inspire those around you. You are creative with cuisine, and love to help others foster their own creativity. An interest in food doesn't quite scratch the surface for you; you're passionate about the business, the trends, and what makes customers tick. You have culinary vision beyond a simple "What's for dinner?" and every opportunity to connect with people is an opportunity for you exchange ideas and learn tricks of the trade. Our store leads are the cream of the crop and must ensure that each guest discovers the pleasure of tasting incredible food and our passion for providing it at every turn.

Requirements

  • Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.
  • Provide unparalleled guest service, constantly striving to delight and surprise our guests, vendors, and stakeholders.
  • Cultivate a foodie culture by sharing excitement and passion for food with Team Members and guests.
  • Inspire your fellow Team Members and our guests with a passion for food and a willingness to go the Extra Mile to provide the best product.
  • Maintain cleanliness of equipment, floor (to ensure safety), and sanitation regulations are met.
  • Provide unparalleled guest service by being pleasant, greeting guest, and thanking them for their business.
  • Ensure that equpiment is in proper working order and report any issues to the POS Lead
  • Evaluate product needs and coordinate with POS Lead on ordering, including special guest requests.
  • Along with the POS Team, take an active role in building the store's product assortment, throughout the year and at resets by cultivating strong working relationships with guests/vendors/suppliers.
  • Assist with writing department orders, stocking and receiving with latest tools and technology/autonomated ordering systems.
  • Responsible for controlling some expense within a department.