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Verified per hour Lighthouse Autism Center • 28d agoExcellent pay Urgently hiring 16.5 mi Use left and right arrow keys to navigate
Team Lead - Culinary Center/Cooking School
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Carmel, IN Carmel, Indiana |
About this job
The Lead, Culinary Center/Cooking School at Carmel Market District plays a key role in transporting our guests into the world of food. Wow them with your culinary skills in our Culinary Center and Cooking School by sharing your passion and enthusiasm!
Who You Are:
You are a team player at heart. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership, and have the ability to inspire those around you. You are creative with cuisine, and love to help others foster their own creativity. An interest in food doesn't quite scratch the surface for you; you're passionate about the business, the trends, and what makes customers tick. You have culinary vision beyond a simple "What's for dinner?" and every opportunity to connect with people is an opportunity for you exchange ideas and learn tricks of the trade. Our store leads are the cream of the crop and must ensure that each guest discovers the pleasure of tasting incredible food and our passion for providing it at every turn.
Who You Are:
You are a team player at heart. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership, and have the ability to inspire those around you. You are creative with cuisine, and love to help others foster their own creativity. An interest in food doesn't quite scratch the surface for you; you're passionate about the business, the trends, and what makes customers tick. You have culinary vision beyond a simple "What's for dinner?" and every opportunity to connect with people is an opportunity for you exchange ideas and learn tricks of the trade. Our store leads are the cream of the crop and must ensure that each guest discovers the pleasure of tasting incredible food and our passion for providing it at every turn.
Requirements
- Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.
- Enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders.
- Cultivate a foodie culture by sharing excitement and passion for food with Team Members and guests.
- Inspire the our guests with innovative recipes, bringing a personal love of food to the table to drive our business and expand our offerings. Create new recipes and see your passion come to life in our Culinary Center and Cooking School!
- Set and reach aggressive sales and profit goals by encouraging sampling and suggesting as much as possible, while also managing shrink.
- Provide motivational leadership to an amazing team, focusing on respect, setting an exemplary example, and remembering that food is FUN! Recognition, team development and continuously raising the bar should be second nature in this role.
- Encourage guests to explore the world of food by leading exciting and innovative classes in our Cooking School.
- Provide guest service that exceeds expectations for both internal and external guests. Understand all Guest Service Initiatives and Measurement tools (i.e. Voice of Guest, Mystery Shoppers). Respond to guest calls regarding product inquiries, special orders and product requests. Address customer care calls when appropriate. Provide coaching and feedback to Team Members not meeting guest service standards.
- Take an active role in building the store's product assortment, throughout the year and at resets by cultivating strong working relationships with customers/vendors/suppliers.
- Follow company sampling requirements/suggestive selling and comply with Day of the Week Merchandising initiatives.
- Perform all functions of a Team Leader in his/her absence, when necessary and where appropriate. Desire to become a Team Leader required.
- Direct Team Members by using work lists as well as understanding and performing all duties required of a clerk. This includes directing, overseeing and evaluating all training of new and current Team Members.
- Be able to write department orders, monitor ordering, and supervise stocking and receiving with latest tools and technology/autonomated ordering systems. Track and reduce out of stocks and participate in taking of physical inventories. Utilize all available tools to help reduce and eliminate shrink.
- Understand and adhere to all relevant local, state and federal laws/guidelines as well as company policies. Responsible for reporting any incidents in violation of these guidelines or policies.
- Attend and conduct daily team huddles as directed by Team Leader.
- Responsible for budget development, expense control and/or revenue generation for a department.
- None
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