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Vision Services Assistant - Kensington Medical Center
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Kensington, Maryland |
About this job
Assists the vision services department by scheduling appointments, greeting and assisting patients, performing initial vision tests, and assisting optometrists and opticians.
Essential Functions:
* Greets and screens incoming patients. Obtain prescription and process encounter forms. Begins frame/lens selection process.
* Receives Outgoing patients. Determines cost of services and verifies benefit eligibility using computerized Systems.
* Using computerized cash Control system. Takes payment, and Validates procedures to track transaction, issues receipts detailing transactions.
* Sorts form copies. Balances and totals daily receipts. Summarize transaction data on computerized equipment. Forwards deposit and forms to designated personnel Investigates and reconciles cash variances.
* Answers telephone and direct inquiries from patients. Schedules follow-up or return appointments.
* Requests, receives and returns medical records for optometry patients.
* Contacts patients by phone/mail to inform them of delivery of their prescription, upcoming appointments, and follow-up appointments.
* Interview patients to obtain basic ocular history and perform routine vision and screening and measurement examinations according to KP standards and applicable regulatory laws.
* Maintain office and display area in a neat and orderly manner.
* Performs other related duties as directed.
Basic Qualifications:
Experience
* Minimum two (2) years of experience with public contact.
Education
* High School Diploma or General Education Development (GED) required.
License, Certification, Registration
* N/A
Additional Requirements:
* Effective, accurate written/oral communication skills.
* Basic math skills.
* Ability to work in fast paced and multifaceted situations.
* Good interpersonal skills.
* Proficiency in the use of applicable computer software.
* Completion of a proficiency checklist within 90 days of employment.
* Proficiency in the use of applicable computer software.
Preferred Qualifications:
* Minimum one (1) year of experience in a retail or vision services environment preferred.
* Previous cashiering and computer experience preferred.
* Retail sales experience preferred.
* CPR certification preferred.
Essential Functions:
* Greets and screens incoming patients. Obtain prescription and process encounter forms. Begins frame/lens selection process.
* Receives Outgoing patients. Determines cost of services and verifies benefit eligibility using computerized Systems.
* Using computerized cash Control system. Takes payment, and Validates procedures to track transaction, issues receipts detailing transactions.
* Sorts form copies. Balances and totals daily receipts. Summarize transaction data on computerized equipment. Forwards deposit and forms to designated personnel Investigates and reconciles cash variances.
* Answers telephone and direct inquiries from patients. Schedules follow-up or return appointments.
* Requests, receives and returns medical records for optometry patients.
* Contacts patients by phone/mail to inform them of delivery of their prescription, upcoming appointments, and follow-up appointments.
* Interview patients to obtain basic ocular history and perform routine vision and screening and measurement examinations according to KP standards and applicable regulatory laws.
* Maintain office and display area in a neat and orderly manner.
* Performs other related duties as directed.
Basic Qualifications:
Experience
* Minimum two (2) years of experience with public contact.
Education
* High School Diploma or General Education Development (GED) required.
License, Certification, Registration
* N/A
Additional Requirements:
* Effective, accurate written/oral communication skills.
* Basic math skills.
* Ability to work in fast paced and multifaceted situations.
* Good interpersonal skills.
* Proficiency in the use of applicable computer software.
* Completion of a proficiency checklist within 90 days of employment.
* Proficiency in the use of applicable computer software.
Preferred Qualifications:
* Minimum one (1) year of experience in a retail or vision services environment preferred.
* Previous cashiering and computer experience preferred.
* Retail sales experience preferred.
* CPR certification preferred.
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