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in Natick, MA

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Hours Full-time, Part-time
Location Natick, MA
Natick, Massachusetts

About this job

At American Girl, our vision is "Creating the Future of Play". We strive to achieve this vision primarily through our creative and enthusiastic employees who DARE to be innovative, and THRIVE in a friendly and fast-paced environment. American Girl is committed to developing employees and supporting their career goals, helping them GROW with a host of meaningful experiences and learning opportunities. And by promoting a culture of BALANCE that emphasizes working passionately and taking time to play often, we are proud of how our employees LEAD by example in all that they do!

Job Description
American Girl, located at the Natick Mall, is looking for dynamic individuals who have the interpersonal skills to deliver friendly and informative service as Doll Hair Stylists in our signature Doll Hair Salon.

Responsibilities:
* Meets customers within 30 seconds of them approaching the Doll Hair Salon using professional communication skills that create a positive, friendly rapport.
* Assess and meet customer merchandise and service needs, including special requests and resolving customer problems.
* Styles doll hair according to company standards and demonstrates proper hair care techniques.
* Conducts inventory of salon supplies and stocks salon area for ease of work.
* Ability to up sell Pampering Plus and AG Ear Piercing to every customer that checks in, both at the point of sign in or while styling the doll’s hair. Takes initiative in sharing product knowledge with customers and co-workers.
* Actively participates in Doll Hair Salon events including Doll Hair Salon Spectaculars, hair demos, and Private Birthday parties.
* Have the ability to be flexible and adapt quickly to changes with the pace of the business and its needs.
* Actively support the mission of the company, which is “To Celebrate Girls”.
* Follows dress code presenting a professional appearance at all times.

Experience, Education & Skills
Qualifications:
* A minimum of 6 months to one year specialty retail and/or customer service experience.
* Ability to style hair and care for doll.
* Good verbal and communications skills required. Must enjoy public speaking.
* Have experience working with children to provide a warm, engaging, and MAGICAL visit for our customers.
* Possess the ability to work with a broad & diverse work force and customer base with a strong affinity toward service & teamwork.
* Successful candidates will possess strong organizational skills and a positive attitude.

If you want to get paid to PLAY and like to work in a positive and energizing environment, join our team by applying today!

American Girl is a wholly owned subsidiary of Mattel, and an Affirmative Action/Equal Opportunity Employer. EEO/AA/F/M/Disability/Vet

About Us
ABOUT US
American Girl is a premium brand for girls and a wholly owned subsidiary of Mattel, Inc. (Nasdaq: MAT, /careers ), the world's leading toy company. Since its inception in 1986, American Girl has been devoted to celebrating girls ages 3 to 12 through age-appropriate, high-quality dolls and accessories, books, clothes, movies, and unforgettable experiences. Best-selling lines include My American Girl®, Girl of the Year®, Bitty Baby®, and its classic historical characters. Headquartered in Middleton, WI, the company sells products exclusively through its award-winning catalogue, on , and in its experiential retail stores. By inspiring girls to be their best, American Girl has earned the loyalty of millions of girls and the praise and trust of parents and educators.