Loss Prevention Spec II - Full-time / Part-time

This position directly assists in the safety and protection of CVS Caremark Inc assets within assigned stores, including customers, employees, merchandise, and store property. This position is familiar with CVS Caremark Inc Policy, local criminal law, covert surveillance principles, covert customer service methods, digital and traditional VCR tape video surveillance systems. This position communicates closely with Store Management, District Sales Managers, Regional Loss Prevention Managers, and Organized Retail Crime Field Managers. This position reports directly to a Regional Loss Prevention Manager, and regularly to Store Management and District Sales Managers.

Job Description:

Monitors assigned stores for activity that threatens the safety of employees and customers

Monitors assigned stores for activity that causes the loss of CVS Caremark Inc assets

Monitors status of store CCTV surveillance systems and reports when issues occur with the systems

Safely conducts no-force apprehensions of suspects when circumstances fall within CVS Policy and law

Safely conducts recovery & inventory of merchandise/property when circumstances do not allow for an apprehension

Writes and files reports of apprehension, significant events, and weekly activities

Communicates well with all levels of mgt over assigned stores to maintain clear knowledge of activities.

Communicates well with local law enforcement and prosecutors to better aid the arrest and prosecution of suspects conducting criminal activities in the stores

Attends & testifies in court hearings/cases involving defendants arrested for conducting criminal activities

May act on any or all responsibilities alone or with a partner

Reports all activities through the proper chains

Required Qualifications

Position may require a flexible schedule to accomodate business needs.

Flexibility in schedule times and schedule locations to meet shifting external theft patterns

Ability to clearly understand local criminal laws regarding theft, fraud, trespass, assault, and use-of-force

Ability to quickly and continually evaluate circumstances for breaches in safety, policy, and law, and to continually react professionally and safely to those circumstances

Ability to maintain focus through uneventful hours

Ability to maintain self-discipline and self-management when not directly supervised

Ability to take responsibility for all self actions, regardless of the source, events, outcome & consequence

The ideal candidate will possess a passion for shrink reduction tempered with a clear thought process, and be able to apply that passion constructively and professionally in opposition to external theft.

Applicants MUST have a minimum of 2 years experience in Loss Prevention involving the apprehension and detention of shoplifters.

Excellent oral and written communication skills Ability to communicate with all levels of the store and field teams

Ability to work collaboratively to achieve team goals