Sales Associate - Gap Factory Store - Rushmore Crossing

The sales associate is responsible for interacting with customers and employees to create a positive, friendly environment. The sales associate maximizes sales by ensuring a neat, clean and organized store. The following describes the general nature and level of work but is not inclusive of all duties.

• Coordinates with leaders, stock and sales associates to ensure a positive, friendly and efficient customer experience
• Acknowledges and provides assistance to customers; locates merchandise efficiently using various methods; answers questions quickly and accurately
• Offers style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
• Knows and offers information to the customer on current merchandise assortment, store promotions and events
• Offers brand credit card to every customer; encourages cardholders to use the card
• Prevents theft and loss through positive customer engagement and application of Gap Inc. loss prevention techniques
• Performs all cashwrap transactions accurately; encourages participation in the customer opinion survey
• Upholds all company policies as outlined in the Policy & Procedure guide, including Code of Business Conduct and the Employee Policy Guide
• Meets or exceeds company productivity standards for all operational processes

Qualifications

• Ability to communicate effectively with customers and store employees
• Ability to demonstrate strong customer service
• Ability to receive feedback and take action when appropriate
• Ability to utilize retail technology
• Ability to lift and carry 30 lbs.
• Ability to climb a ladder
• Ability to maneuver around sales floor and stockroom
• Previous experience in retail preferred
• Meets Gap Outlet's part time or full time availability guidelines