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Order Processing Representative - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 1690 S Congress Ave Suite 210, Delray Beach, FL Delray Beach, Florida |
About this job
The Order Processor Agent is an integral part of the Twin-Star team and will processing orders by confirming price, promotional discounts and customer requirements.
Job Responsibilities including but not limited to:
* Delivers merchandise to customers by shipping from inventory; entering orders in MAS.
* Arranges shipment of inventories from outside warehouse facilities by checking stock to determine inventory levels; entering and expediting orders for customers.
* Determines method of shipment by examining items to be shipped, destination, route, rate, and time of delivery; dispatching carriers.
* Processes orders by editing for price, promotional discounts, customer comment requirements, and weight compliance; sorting orders.
* Manage order process to ensure complete and timely shipping of all orders. Communicate with sales management and sales representatives, order status, shipping information, cuts, get well dates and order disposition. Advising sales management and sales representatives in advance of potential late shipments or concerns.
* Being a liaison with our customers in responding to customer/ reseller requests for information related to the company and products, pricing, license configuration and billing.
* Working as an integral part of a team in efforts to reach high customers.
* Performs other duties as assigned.
Requirements:
Associates degree preferred or a combination of education and experience will be considered.
Proven organization ability in providing customer service, including identifying and resolving customer issues, assisting customers in locating product, answering phones, building relationships with warehouse personnel, carriers as well as customers, and thanking customers for their business.
Ability to multi-task, complete and prioritize activities and track projects in a timely manner.
Proven able to exercise good judgment and perform key tasks under pressure and against deadlines.
Strong written and verbal skills
Basic knowledge of Microsoft Office Suite is required
Ability to work in a self-directed and fast-paced environment; must be a high-energy, motivated self-starter who can work independent and in team environment.
Twin-Star has a competitive benefits package to include, Medical, dental, vision, Profit sharing, paid vacation and more. To apply for this job and or future career opportunities, email your resume.
Job Responsibilities including but not limited to:
* Delivers merchandise to customers by shipping from inventory; entering orders in MAS.
* Arranges shipment of inventories from outside warehouse facilities by checking stock to determine inventory levels; entering and expediting orders for customers.
* Determines method of shipment by examining items to be shipped, destination, route, rate, and time of delivery; dispatching carriers.
* Processes orders by editing for price, promotional discounts, customer comment requirements, and weight compliance; sorting orders.
* Manage order process to ensure complete and timely shipping of all orders. Communicate with sales management and sales representatives, order status, shipping information, cuts, get well dates and order disposition. Advising sales management and sales representatives in advance of potential late shipments or concerns.
* Being a liaison with our customers in responding to customer/ reseller requests for information related to the company and products, pricing, license configuration and billing.
* Working as an integral part of a team in efforts to reach high customers.
* Performs other duties as assigned.
Requirements:
Associates degree preferred or a combination of education and experience will be considered.
Proven organization ability in providing customer service, including identifying and resolving customer issues, assisting customers in locating product, answering phones, building relationships with warehouse personnel, carriers as well as customers, and thanking customers for their business.
Ability to multi-task, complete and prioritize activities and track projects in a timely manner.
Proven able to exercise good judgment and perform key tasks under pressure and against deadlines.
Strong written and verbal skills
Basic knowledge of Microsoft Office Suite is required
Ability to work in a self-directed and fast-paced environment; must be a high-energy, motivated self-starter who can work independent and in team environment.
Twin-Star has a competitive benefits package to include, Medical, dental, vision, Profit sharing, paid vacation and more. To apply for this job and or future career opportunities, email your resume.