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Retail Sales Associate - (Part-Time)
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Portland, Oregon |
About this job
Creates sales opportunities through targeted enrollment activities to increase membership and build support for KP via retail sales, marketing and brand awareness activities. Engages non-members in a public setting to communicate our key messages, and value positions; building understanding and "willingness to consider" KP as a health plan of choice. May assist existing member with the goal of improving retention, growth of membership, customer service.
Essential Functions:
* Prospect and qualify new business leads provided by consumer interaction in a retail sales environment. Utilizing electronic contact management systems, national quoting engines and the state-based Exchange portals for Oregon and Washington, identifies, follows up and triage leads, individual quotes to facilitate sales and attainment of production targets and margin. Direct prospective individuals to the right benefit and product mix through analysis of needs.
* Provide information back to Kaiser Permanente on market intelligence and trends. Attend industry and consumer events and promote the Kaiser Permanente perspective to the market.
* Assist in community development focused marketing and consumer engagement events to identify leads for nurturing.
Basic Qualifications:
Experience
* Minimum one (1) year of experience in sales, marketing, customer service.
Education
* High School Diploma or General Education Development (GED) required.
License, Certification, Registration
* Oregon/Washington Health Insurance license or license obtained within ninety (90) days of date of hire.
* Valid state driver's license.
Additional Requirements:
* Basic knowledge of Microsoft Word and Excel.
* Basic knowledge of underwriting, enrollment process and sales channels for Small Group/SHOP, Individual and Medicare members.
* Basic knowledge of Insurance Marketplace.
* A basic understanding of healthcare reform including the most significant provisions of the Affordable Care Act.
* An understanding of the competitive landscape for health care and health insurance in Oregon and SW Washington including carriers, plans/benefits and pricing.
* Basic knowledge of consultative sales process.
* Ability to convey a sense of vitality, optimism and well-being.
* Ability to enthusiastically engage consumers, be optimistic, health minded and personify Kaiser Permanente's Brand emphasis on top-notch docs, excellent medical care, and making it easy to get what you need.
Preferred Qualifications:
Bilingual
* Minimum two (2) years of experience in health care insurance or membership sales, marketing, customer service or retail sales experience.
* Retail and Health care, insurance or membership sales experience preferred.
* Associate's degree, vocational degree in business or bachelor's degree preferred.
* Bi-lingual. English/Spanish.
Essential Functions:
* Prospect and qualify new business leads provided by consumer interaction in a retail sales environment. Utilizing electronic contact management systems, national quoting engines and the state-based Exchange portals for Oregon and Washington, identifies, follows up and triage leads, individual quotes to facilitate sales and attainment of production targets and margin. Direct prospective individuals to the right benefit and product mix through analysis of needs.
* Provide information back to Kaiser Permanente on market intelligence and trends. Attend industry and consumer events and promote the Kaiser Permanente perspective to the market.
* Assist in community development focused marketing and consumer engagement events to identify leads for nurturing.
Basic Qualifications:
Experience
* Minimum one (1) year of experience in sales, marketing, customer service.
Education
* High School Diploma or General Education Development (GED) required.
License, Certification, Registration
* Oregon/Washington Health Insurance license or license obtained within ninety (90) days of date of hire.
* Valid state driver's license.
Additional Requirements:
* Basic knowledge of Microsoft Word and Excel.
* Basic knowledge of underwriting, enrollment process and sales channels for Small Group/SHOP, Individual and Medicare members.
* Basic knowledge of Insurance Marketplace.
* A basic understanding of healthcare reform including the most significant provisions of the Affordable Care Act.
* An understanding of the competitive landscape for health care and health insurance in Oregon and SW Washington including carriers, plans/benefits and pricing.
* Basic knowledge of consultative sales process.
* Ability to convey a sense of vitality, optimism and well-being.
* Ability to enthusiastically engage consumers, be optimistic, health minded and personify Kaiser Permanente's Brand emphasis on top-notch docs, excellent medical care, and making it easy to get what you need.
Preferred Qualifications:
Bilingual
* Minimum two (2) years of experience in health care insurance or membership sales, marketing, customer service or retail sales experience.
* Retail and Health care, insurance or membership sales experience preferred.
* Associate's degree, vocational degree in business or bachelor's degree preferred.
* Bi-lingual. English/Spanish.
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