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About this job

Job Description:

We believe that clothes — and how you make them — can make a difference.

Since 1853, we’ve been obsessed with innovation to meet people’s needs. We invented the first blue jean. And we reinvented khaki pants. We pioneered labor and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we do.

A company doesn’t last 160 years by standing still. It endures by reinventing itself, striving to delight its consumers, winning in the marketplace, and by remaining true to its values.

We employ more than 17,000 people around the world – supporting great brands, including Levi’s®, Dockers® and Denizen®. Our employees are committed to innovation, creativity and collaboration. Put simply, if you’re looking for a new opportunity, this is a great place to grow your career.

We are looking for a Sales Associate who will bring innovation, creativity and spunk to our team. It is important to us this person has the energy and desire to help bring our fashion to the future while maintaining the integrity of our brand’s past. This person is also someone who is capable of driving success even with a wide range of diverse responsibilities anywhere between bee keeping and wizard training. Ideally this person is someone who can twirl flaming batons with their eyes closed, while hopping on a pogo stick, without neglecting style. If you are this person we would love to get to know you and we can certainly assure you that your talents will never be overlooked.

Sales Associate Job Requirements

Sales Associates are responsible for being a Levi’s® Stylist by implementing a variety of functions and procedures relating to customer service, sales, merchandising, and store operations.

• Show a thorough understanding of Levi Strauss & Company’s history and heritage.

• Demonstrate excellent product knowledge.

• Provide exceptional customer service to every Levi’s® Store customer using The 3C’s of Success:

Connect, Consult & Close.

• Meet or exceed established store and individual sales and performance goals daily.

• Comply with Levi’s® Stores cash handling guidelines.

• Comply with store security, safety, and loss prevention programs.

• Assist stock associates with replenishment and security tagging of merchandise on the selling floor as needed.

• Assist in pricing of merchandise as needed.

• Assist in physical inventory and cycle counts.

• Assist in maintaining store appearance in accordance with Levi’s® Stores visual presentation standards and general housekeeping procedures.

Sales Associate Job Qualifications

Basic Qualifications

Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts

Ability to lift up to 40 pounds, as well as constant standing, walking, squatting, and bending.

Additional Qualifications

Minimum 1 year of customer service experience preferred

High school diploma or GED preferred

Extremely strong customer service orientation and the ability to multi-task; with the desire to work in a very fast paced environment and an ability to not become frustrated with last minute changes

Effective interpersonal and organizational skills; especially when it comes to working directly with senior level directors

Impeccable communication skills across all channels with an ability to get the message across over IM, email, phone, text, smoke signals, Morse code and carrier pigeon - all at the same instance

Excellent discretion, judgment, tact and diplomacy

Demonstrated ability to learn new computer programs quickly

Must demonstrate an energetic, positive, helpful demeanor and a passion and interest in LS & Co.

The Company's policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. The Company has established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.