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Hours Full-time, Part-time
Location donelson, Tennessee

About this job

Position : Manager, Operations

Job Purpose :

The Operations Manager ensures the handling of facilities issues, loss prevention audits, service, safety, administrative work, surveys, inventory preparation and inventory tracking are met through company-defined practices and processes.

Deliverables

Actively participates in store walkthroughs with Store Manager and District Manager to ensure the consistency and quality of service and operational execution.

Educates and provides feedback to Associates on operational standards.

Leads overall store maintenance by overseeing facility, safety, loss prevention, and inventory issues.

Drives results through creating short-term plans and long-term strategies, processes, and events that create a positive in-store experience for both our store team and our customers.

Manages and measures progress and results against key targets.

Ensures service, merchandising, and operational standards are met through company-defined practices and processes.

Partners with Merchandising Leaders to ensure execution of markdowns/signage/marketing aligns with merchandise placement.

Accountable for supply and maintenance expenses and follows up on all maintenance issues with Facility Services.

Knowledge, Skills, and Qualifications :

Must be at least 18 years old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.

Must have at least 2 years of retail experience. Prior supervisory or management experience preferred.

Must be skilled in coaching and training, sales generation, strategic planning, and customer service.

Must have excellent communication, organizational and time management skills.

Must be able to maneuver around sales floor and stock rooms, work with cleaning chemicals, and lift and carry up to 50 lbs.

Must be available to work a flexible schedule to meet the needs of the business, including 2 closing shifts per week and 2 full weekends per month.

Job Code :

17703

Division :

Field - Region : Southeast

Location :

0414 - F21 - Opry Mills, Nashville TN US 37214

Job Type :

Full Time

Career Level :

Manager (Manager/Supervisor of Staff)

Education :

High School or equivalent

Category :

Retail - Field Operations, Sales & Business Development

Offer Relocation :

Maybe

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