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Customer Service Sales Representative
| Hours | Full-time, Part-time |
|---|---|
| Location | Athens, GA Athens, Georgia |
About this job
We are currently hiring individuals for our inbound customer service sales representative position. As an Inbound customer service sales representative you will be working with our industry leading clients taking their incoming calls.
Job Responsibilities:
- Answer customer requests or inquires concerning services, products, billing, etc.
- Upsell products and/or services
- Responsible for improving customer retention through programs and service provided to the customer
- May be required to work in one or multiple queues / skill sets over various customer contact channels
- Continually maintain working knowledge of our clients' products, services and promotions
- Make recommendations according to customer's needs
- Keep records of customer interactions and transactions, recording details of inquires, complaints, and comments as well as actions taken
At DialAmerica, It's Simple; We Love Our People
We believe that people will always be the heart of our success. That is why we truly value our employees and work to inspire them. When these two powerful elements intersect at a workplace-ordinary people do extraordinary things.
We are committed to delivering a work experience that is rewarding and fun, and are proud to have one of the longest tenured management staff in the industry. At DialAmerica, we invite you to bring your skills and expertise to our team and supply the fuel for growth.
Who we are:
DialAmerica is one of the nation's largest privately held teleservices companies. Headquartered in Mahwah, New Jersey Dialamerica has 23 call centers located throughout the United States.
Over 3,800 DialAmerica employees work for a diverse portfolio of clients in multiple industry sectors, including financial services, communications, healthcare, pharmaceutical, technology, marketing, and fundraising, consumer products, energy and others.
Benefits of Joining the DialAmerica Family
At DialAmerica we are not your typical company, we provide flexible and professional opportunities in a great working environment. If you want to work with others that are passionate and enjoy your job; then look no further. We offer:
- Set Schedule
- Weekly Pay & Paid on-the-job Training
- Supportive & Motivating Staff to help you succeed
- Professional & Upbeat Office Setting
- Convenient Location
"DialAmerica is committed to the success of people. We provide personal growth and recognition, integrity in the workplace and a positive work environment!!"
Call or apply today and discover how you can become a part of the DialAmerica Family!
To find out more about joining the DialAmerica family...Give us a call or visit our website at