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About this job

Sheraton Philadelphia Downtown Hotel

A Bellperson escorts arriving and departing guests in a friendly, courteous manner to and from their accommodations, as well as providing general information regarding the hotel and local attractions. This position requires basic English language communication skills, exceptional hospitality skills, and the ability to lift and carry heavy packages and luggage, and perform tasks requiring bending, stooping, kneeling, and walking significant distances.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.

Interstate Hotels & Resorts is an  EEO/AA/Minorities/Females/Disabled/Veterans

The successful candidate will be able to perform the following:

Show guests to room assisting them with their luggage.

Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.

Check luggage for hotel guests both for day and overnight.

Maintain the designated stations in the lobby, standing alert to be easily summoned for fronts.

Open doors while guests are being greeted in a friendly and courteous manner.

Maintain the cleanliness of the bellstand, lobby, and baggage room.  Deliver messages and packages to guest rooms.

High school education or equivalent experience.  Customer contact experience preferred.  Ability to communicate with guests, respond to questiosn, knowledge of hotel services, local area events and activities.

Scheduled days and times will vary based on business needs.

Just two blocks from the Pennsylvania Convention Center, and in walking distance of Love Park, the Franklin Institute and the Philadelphia Museum of Art, Sheraton Philadelphia City Center Hotel is surrounded by the city’s cultural and corporate headquarters. Nearby to Scotland Run Golf Club, this hotel offers a complimentary fitness facility and indoor pool. The Sheraton Philiadelphia City Center Hotel features 757 newly renovated guest rooms and suites, each equipped with a Sheraton Sweet Sleeper™ Bed. Located on preferred floors, Sheraton Club guest rooms offer upgraded amenities such as Starbucks Coffee®, free bottled water, and complimentary fitness center access. Club guests also have special access to the recently renovated Club Lounge.  is accessible to Sheraton Club guests and offers complimentary breakfast, evening hors d’oeuvres, a variety of beverages and a 42" Plasma HDTV

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer