The job below is no longer available.
You might also like
in Farmington, CT
- $36
est. per hour Sally Beauty • 15d agoUrgently hiring 8 mi Use left and right arrow keys to navigate - $29
est. per hour Sally Beauty • 15d agoUrgently hiring 17.3 mi Use left and right arrow keys to navigate - $28.00
Verified per hour ALDI • 7d agoGood pay Urgently hiring 15.4 mi Use left and right arrow keys to navigate - $23
est. per hour ALDI • 7d agoUrgently hiring 15.4 mi Use left and right arrow keys to navigate - 24
Verified flat Vector Marketing • 6d agoUrgently hiring 15.6 mi Use left and right arrow keys to navigate
Store Manager
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Farmington, Connecticut |
About this job
Manage the client service, people development, merchandising, and operational functions of the store and ensure the adherence to the Sephora concepts and culture, ensuring maximum profitability and compliance with Sephora's objectives and policies. Duties and Responsibilities
As a Role Model
Demonstrate and model client service and onstage leadership standards. Be punctual at work and with all deadlines. Demonstrate self-control in all circumstances. Demonstrate enthusiasm. Demonstrate high ethical standards. Take initiative. Positive behavior towards personnel, company, and clients. Be available to and flexible with staff. Store's Budget and Business Results
Forecast sales and payroll with District Manager to drive store results. Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals. Utilize client service reporting and onstage observation to monitor service levels and remedy areas of opportunity. Monitor daily, weekly, monthly sales results and communicate to staff members. Analyze sales trends and react appropriately. Develop strategies to grow the business, leveraging client loyalty program, events, product knowledge and services. Utilize time and planning tools effectively to ensure that business and operational results are achieved. Manage and measure the effectiveness of business strategies. Adjust gameplan as needed. Be aware of store's total gross profit. Achieve store's sales plans and operating profits while maintaining expenses. Monitor and participate in programs to reduce shortage/loss. People Development/Human Resources
Recruit, interview, and hire staff members. Train, delegate to, and supervise Specialists and Leads to develop their leadership and business skills. Ensure that a coaching culture is present in store, where everyone receives timely acknowledgement for their successes and feedback on areas of opportunity. Ensure that all employees receive quarterly development meetings and plans. Conduct and ensure fair and timely performance evaluations of all staff members. Consult and communicate staff issues to Human Resources and District Manager as needed. Confront and document unsatisfactory performance and policy violations in a consistent and timely manner. Inform and motivate staff to meet stores goals and comply with policies. Schedule employees in accordance with SEPHORA's policies to provide excellent client service. Ensure a safe, clean, and organized workplace and store. Respect diversity. Respect confidentiality. Monitor, embrace, and adhere to all client service policies according to the Concept. Conduct weekly communication meetings with all Specialists and quarterly meetings with the whole store (this is a minimum standard). Ensure that changes to policy, Code Sephora, product mix and corporate initiatives are covered. Maintain a communication binder to keep cast informed of important issues. Training
Ensure that all new store staff successfully complete their onboarding training before assuming their responsibilities. Conduct staff training classes as necessary. Ensure that product knowledge training is scheduled and successfully completed. Build a bench of cast members with advanced product expertise in each world. Ensure that the team is fully trained on corporate initiatives and store policy and procedures, including the POS Manual. Encourage cross-training between specialists and all consultants. Coordinate with Education Experts and Brands for constant review and in-store follow-up training for all product consultants with a focus on product knowledge, services, and SEPHORA initiatives. Merchandising
Ensure that SEPHORA's merchandising concepts are set up and maintained at all times. Ensure standards of cleanliness and organization are maintained. Set-up and review merchandising presentations and animations that adhere to and enhance the SEPHORA Concept. Ensure inventory levels are being managed and maintained throughout the store. Ensure key product launches and initiatives are fully supported. Maintain an area of pride program in store. Operations
Ensure compliance with all SEPHORA policies and procedures. Maintain acceptable scores on the Audit. Train staff and enforce SEPHORA's cash handling and shortage prevention procedures. Ensure that store funds (including petty cash) and deposits are maintained in accordance with SEPHORA's policies. Monitor stock levels on all inventory items. Conduct inventories on a timely basis/maintain updated inventory records. Complete all paperwork procedures that are necessary for the store's function promptly and accurately. Ensure procedures for receiving, transferring and returning merchandise are adhered to. Communicate inventory issues/concerns to District Manager. Maintain store safety standards. Ensure that standards of safety and cleanliness "back stage:" stock room, lockers, kitchen, bathroom, etc., are maintained. Ensure on stage supervision at all times. Ensure compliance with sampling policies and procedures.
Qualifications:
Knowledge, skills required Excellent communication, service, and analytical skills. Cosmetic experience desirable. Proficient in Windows, Word, Excel. Experience Preferred
A+ Store 5+ years in retail/store line management A Store 4-5 years in retail/service industry management B Store 3-4 years in retail/service industry management C Store 2-3 years in retail/service industry management Minimum Educational Level
High School Graduate or equivalent. College degree preferred. Proficiency in a foreign language desirable. Requirements of the Job
Verbally communicate with clients and store employees in a clear manner. Move around "on-stage," "back stage" and offices. Operate POS, computer and calculator. Lift and carry 50 pounds. Work in a fragrance filled environment. Handle and apply cosmetic products to clients. Bend and stretch to stock shelves. Write memos, performance reviews, etc. Willingness to work flexible hours. Wear costume provided. Follow personal appearance guidelines as stated in the Employee Handbook. Consistent and reliable attendance. Count cash and balance registers.
As a Role Model
Demonstrate and model client service and onstage leadership standards. Be punctual at work and with all deadlines. Demonstrate self-control in all circumstances. Demonstrate enthusiasm. Demonstrate high ethical standards. Take initiative. Positive behavior towards personnel, company, and clients. Be available to and flexible with staff. Store's Budget and Business Results
Forecast sales and payroll with District Manager to drive store results. Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals. Utilize client service reporting and onstage observation to monitor service levels and remedy areas of opportunity. Monitor daily, weekly, monthly sales results and communicate to staff members. Analyze sales trends and react appropriately. Develop strategies to grow the business, leveraging client loyalty program, events, product knowledge and services. Utilize time and planning tools effectively to ensure that business and operational results are achieved. Manage and measure the effectiveness of business strategies. Adjust gameplan as needed. Be aware of store's total gross profit. Achieve store's sales plans and operating profits while maintaining expenses. Monitor and participate in programs to reduce shortage/loss. People Development/Human Resources
Recruit, interview, and hire staff members. Train, delegate to, and supervise Specialists and Leads to develop their leadership and business skills. Ensure that a coaching culture is present in store, where everyone receives timely acknowledgement for their successes and feedback on areas of opportunity. Ensure that all employees receive quarterly development meetings and plans. Conduct and ensure fair and timely performance evaluations of all staff members. Consult and communicate staff issues to Human Resources and District Manager as needed. Confront and document unsatisfactory performance and policy violations in a consistent and timely manner. Inform and motivate staff to meet stores goals and comply with policies. Schedule employees in accordance with SEPHORA's policies to provide excellent client service. Ensure a safe, clean, and organized workplace and store. Respect diversity. Respect confidentiality. Monitor, embrace, and adhere to all client service policies according to the Concept. Conduct weekly communication meetings with all Specialists and quarterly meetings with the whole store (this is a minimum standard). Ensure that changes to policy, Code Sephora, product mix and corporate initiatives are covered. Maintain a communication binder to keep cast informed of important issues. Training
Ensure that all new store staff successfully complete their onboarding training before assuming their responsibilities. Conduct staff training classes as necessary. Ensure that product knowledge training is scheduled and successfully completed. Build a bench of cast members with advanced product expertise in each world. Ensure that the team is fully trained on corporate initiatives and store policy and procedures, including the POS Manual. Encourage cross-training between specialists and all consultants. Coordinate with Education Experts and Brands for constant review and in-store follow-up training for all product consultants with a focus on product knowledge, services, and SEPHORA initiatives. Merchandising
Ensure that SEPHORA's merchandising concepts are set up and maintained at all times. Ensure standards of cleanliness and organization are maintained. Set-up and review merchandising presentations and animations that adhere to and enhance the SEPHORA Concept. Ensure inventory levels are being managed and maintained throughout the store. Ensure key product launches and initiatives are fully supported. Maintain an area of pride program in store. Operations
Ensure compliance with all SEPHORA policies and procedures. Maintain acceptable scores on the Audit. Train staff and enforce SEPHORA's cash handling and shortage prevention procedures. Ensure that store funds (including petty cash) and deposits are maintained in accordance with SEPHORA's policies. Monitor stock levels on all inventory items. Conduct inventories on a timely basis/maintain updated inventory records. Complete all paperwork procedures that are necessary for the store's function promptly and accurately. Ensure procedures for receiving, transferring and returning merchandise are adhered to. Communicate inventory issues/concerns to District Manager. Maintain store safety standards. Ensure that standards of safety and cleanliness "back stage:" stock room, lockers, kitchen, bathroom, etc., are maintained. Ensure on stage supervision at all times. Ensure compliance with sampling policies and procedures.
Qualifications:
Knowledge, skills required Excellent communication, service, and analytical skills. Cosmetic experience desirable. Proficient in Windows, Word, Excel. Experience Preferred
A+ Store 5+ years in retail/store line management A Store 4-5 years in retail/service industry management B Store 3-4 years in retail/service industry management C Store 2-3 years in retail/service industry management Minimum Educational Level
High School Graduate or equivalent. College degree preferred. Proficiency in a foreign language desirable. Requirements of the Job
Verbally communicate with clients and store employees in a clear manner. Move around "on-stage," "back stage" and offices. Operate POS, computer and calculator. Lift and carry 50 pounds. Work in a fragrance filled environment. Handle and apply cosmetic products to clients. Bend and stretch to stock shelves. Write memos, performance reviews, etc. Willingness to work flexible hours. Wear costume provided. Follow personal appearance guidelines as stated in the Employee Handbook. Consistent and reliable attendance. Count cash and balance registers.