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Hours Full-time, Part-time
Location Orlando, Florida

About this job

This position obtains new and existing prescription renewals from dialysis facilities and/or physician offices through verbal authorizations received via inbound/outbound calls as well as creating and faxing new and/or renewal prescription requests. This position secures prescription orders for patients whose prescriptions are not on file or for existing prescriptions that have no refills in order to ensure continuous medical prescriptive support for patients.

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Receive inbound calls from dialysis facilities and/or physician offices and initiate outbound calls to obtain new and/or existing prescription orders

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Initiate outbound calls to prescribing physician's office to validate authenticity of prescriptions received via fax from non-prescribing facility or physician's office

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Initiate outbound calls to prescribing facilities or physician's office to clarify missing or illegible information on new and renewal prescriptions received via fax

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Forward prescriptions to Imaging Department in timely manner to initiate the prescription fulfillment process

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Other duties and responsibilities as assigned including but not limited to:

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Work overtime with little or no notice as needed

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Attend team meetings, phone conferences, and training as needed

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Know, understand, and follow teammate guidelines, employment policies, and department or company procedures

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Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position

Here is what you can expect when you join our Village:

A "community first, company second" culture based on Core Values that really matter. Clinical outcomes consistently ranked above the national average. Award-winning education and training across multiple career paths to help you reach your potential. Performance-based rewards based on stellar individual and team contributions. A comprehensive benefits package designed to enhance your health, your financial well-being and your future. Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

High school diploma or equivalent required Pharmacy Technician Certification required; demonstrate and maintain good standing with State Board of Pharmacy Minimum of 2 years' experience as a Pharmacy Technician Experience as a Pharmacy Technician in a mail order pharmacy preferred and/or experience in inbound/outbound call center preferred Typing speed of 40 wpm required Basic computer skills and proficiency in MS Word, Outlook and all DaVita Rx specific software

Join us as we pursue our vision " To Build the Greatest Healthcare Community the World has Ever Seen . "

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

To learn more about our Village and the world of dialysis, click here .

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The DaVita Village is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.