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Consultative Sales Associate - Full-time / Part-time
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | 8501 W Bowles Ave Bow Mar, Colorado |
About this job
Sales Associate (Commission)
*Job Description
Jobs in this category are responsible for: selling and servicing customers in one or more departments, including Home Appliances, maintaining knowledge of products and using this knowledge to assist and educate customers on options available; providing customer assistance; and delivering a positive customer shopping experience. In general, pay for jobs in this category is 100% commission; however, the compensation structure may vary by department or store.
Responsibilities/Skills/Experience Requirements
* Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutions * Consistently meets or exceeds associate performance standards * Understands website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store * Maintains current knowledge of merchandise lines; product features, benefits and availability; Sears Advantages, such as the price match and price protection policies; and, if applicable, delivery, installation and/or service options to respond to customer needs * Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Sears Purchase Protect, delivery, installation and other miscellaneous income opportunities) * Processes customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized procedures * Completes required training in the expected timeframe, and participates in ongoing learning opportunities
*Job Description
Jobs in this category are responsible for: selling and servicing customers in one or more departments, including Home Appliances, maintaining knowledge of products and using this knowledge to assist and educate customers on options available; providing customer assistance; and delivering a positive customer shopping experience. In general, pay for jobs in this category is 100% commission; however, the compensation structure may vary by department or store.
Responsibilities/Skills/Experience Requirements
* Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutions * Consistently meets or exceeds associate performance standards * Understands website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store * Maintains current knowledge of merchandise lines; product features, benefits and availability; Sears Advantages, such as the price match and price protection policies; and, if applicable, delivery, installation and/or service options to respond to customer needs * Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Sears Purchase Protect, delivery, installation and other miscellaneous income opportunities) * Processes customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized procedures * Completes required training in the expected timeframe, and participates in ongoing learning opportunities
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