Employment Counsler

Complete case management and employment related services to include:


Assessment , barrier resolution, and participant contact

Establishment of employment plans

Co-case management, employment placement identification, support services and identification of community resources



Develop working relationships with and between project staff, outside agencies, and participants and monitor engagement and progress

Complete assessments to determine abilities, employment preparedness, and development needs; develop, manage and revise the participant plan to meet goals

Coordinate all activities and services; help ensure that the customer is making meaningful progress toward obtaining employment

Conduct workshops and other training related services for customers

Provide support to ensure stability in employment and perform ongoing retention activities

Interact with other team members to provide expertise and assistance in resolving participant issues

Maintain accurate and timely case notes and other required documentation on all customer contacts and document activities and actions taken, within the designated computer information system

Perform other duties as may be assigned by leadership

Case management experience required
if they already have a clearance card that is a plus




Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

 High School diploma, GED, or equivalent certification required; Bachelor’s degree preferred  Two years directly related work experience required  Case management experience required; experience in workforce services preferred  Experience in and proven ability to perform all aspects of case management, including assessing client needs and creating and monitoring service plans, motivating clients to meet program expectations and desired employment outcomes, assisting them to secure and retain employment, and maintaining accurate case file documentation  Knowledge of and experience in the TANF program preferred  Computer proficiency with Microsoft Excel, Word and Windows with a minimum typing speed of 40 wpm  Quality customer service experience with all levels of internal and external customers  Conflict resolution skills  Excellent organizational, interpersonal, written, and verbal communication skills  Ability to perform comfortably in a fast-paced, deadline-oriented work environment, execute many complex tasks simultaneously and work effectively as a team member, as well as independently  Bilingual preferred