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Shift Manager - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 400 S Baldwin Ave Arcadia, California |
About this job
Charley's Philly Steaks is now looking for supervisors with experience to join the California team of individuals who would like to pursue a career with it's largest franchisee, Elbardi International Management.
Charley's has many great opportunities that you could take advantage as we are planning to strengthen our benchmark by hiring the right candidates, training them and sending them to take over great opportunities in the future.
General Requirements:
-2 Years in Fast Food Management
-Be able to work 6 days per week with a 40 hour work week .
-Lift at least 50 pounds
-Have an open schedule
-Be able to work on Friday, Saturday and Sunday if needed
-Have maturity and self discipline
Job Location:
- Westfield Santa Anita Mall (Next to Santa Anita racing track)
Job Description:
The Shift Manager is the foundation for a great management team. This person must work directly with the store Manager.
-Directs employees to meet the five operational objectives: Quality, Service, Speed, Cleanliness, Fun atmosphere.
-Works while directing employees' and talking with guests; exhibits pro-active involvement
-Teaches and leads by example with completing Shift Readiness and Daily Operation reports.
-Controls employee breaks to ensure total guest satisfaction and facilitate the operation within company guidelines.
-Recognizes potential customer service concerns and makes the necessary adjustments to address those concerns.
-Effectively use the 5-step approach to resolve customer complaints. Listen, Apologize, Ask, Fix & Follow up.
-Checks all food storage area's for quality, dating & rotation of stock, reacts accordingly.
-Ensures food handling and preparation are in accordance with recipe guidelines.
Trains employees using, video's, quiz/test's following the 5-step process Read, Demonstrate, Try Out, Evaluate, Follow up
-Ensures that TIP - TOP Management is taking place. (Talk Into Position, Talk Out of Position).
-Works together to achieve company goals such as Labor , accurate theft free Inventory, Food Cost, correct scheduling and P&L management.
Please contact the District Manager at Jvelez@elbardi.com with your resume
Charley's Philly Steaks would love to have you.
Charley's has many great opportunities that you could take advantage as we are planning to strengthen our benchmark by hiring the right candidates, training them and sending them to take over great opportunities in the future.
General Requirements:
-2 Years in Fast Food Management
-Be able to work 6 days per week with a 40 hour work week .
-Lift at least 50 pounds
-Have an open schedule
-Be able to work on Friday, Saturday and Sunday if needed
-Have maturity and self discipline
Job Location:
- Westfield Santa Anita Mall (Next to Santa Anita racing track)
Job Description:
The Shift Manager is the foundation for a great management team. This person must work directly with the store Manager.
-Directs employees to meet the five operational objectives: Quality, Service, Speed, Cleanliness, Fun atmosphere.
-Works while directing employees' and talking with guests; exhibits pro-active involvement
-Teaches and leads by example with completing Shift Readiness and Daily Operation reports.
-Controls employee breaks to ensure total guest satisfaction and facilitate the operation within company guidelines.
-Recognizes potential customer service concerns and makes the necessary adjustments to address those concerns.
-Effectively use the 5-step approach to resolve customer complaints. Listen, Apologize, Ask, Fix & Follow up.
-Checks all food storage area's for quality, dating & rotation of stock, reacts accordingly.
-Ensures food handling and preparation are in accordance with recipe guidelines.
Trains employees using, video's, quiz/test's following the 5-step process Read, Demonstrate, Try Out, Evaluate, Follow up
-Ensures that TIP - TOP Management is taking place. (Talk Into Position, Talk Out of Position).
-Works together to achieve company goals such as Labor , accurate theft free Inventory, Food Cost, correct scheduling and P&L management.
Please contact the District Manager at Jvelez@elbardi.com with your resume
Charley's Philly Steaks would love to have you.