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Loss Prevention Internship - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Dublin, California |
About this job
Loss Prevention Intern at Ross Stores, Inc. Job Description
Ross Stores, Inc. is an S&P 500, Fortune 500 and NASDAQ 100 (ROST) Company headquartered in Pleasanton, California, with fiscal 2012 revenues of $9.7 billion. The Company operates Ross Dress for Less ("Ross"), the largest off-price apparel and home fashion chain in the United States with 1,091 locations in 33 states, the District of Columbia and Guam. Ross offers first-quality, in-season, name brand and designer apparel, accessories, footwear and home fashions for the entire family at everyday savings of 20% to 60% off department and specialty store regular prices. The Company also operates 108 dd's DISCOUNTS in eight states that feature a more moderately-priced assortment of first-quality, in-season, name brand apparel, accessories, footwear and home fashions for the entire family at everyday savings of 20% to 70% off moderate department and discount store regular prices. Additional information is available at www.rossstores.com.
POSITION SUMMARY:
The loss prevention (LP) intern program offers an overview of the Ross and dd's Loss Prevention structure and Best in Class approach to customer service, shrink reduction, and safety culture. During the 10-week internship program, the loss prevention intern will be trained in various functions of retail management and loss prevention within the Ross business model. The LP intern will work closely with the Area Loss Prevention Manager, Store Manager, and District Manager to understand their processes and priorities, while working on various individual projects. Each week, the LP intern will study and complete activities on a variety of topics, including: merchandise protection, shrink reduction, internal theft investigations, external theft, store protection specialist, case management, exception reporting, safety, security, customer service, operational processes, management and human resources responsibilities, and leadership competencies.
During the internship, the loss prevention intern serves as a member of the districts Loss Prevention team, rotating in assignments that include: district LP leadership, store leadership, and store protection specialist. At times, the intern may be asked to oversee the general operations and supervision of the store when functioning as the Manager on Duty. As a result, the intern may also be involved in supporting the opening and closing of the assigned store. As needed, the intern is also responsible for providing great customer service and directing store processes (such as merchandise processing, markdowns, sizing, and front end operations).
Throughout the internship, the loss prevention intern will also be charged with completing a project or thorough review of a specific process; the loss prevention intern will then present his/her findings and recommendations to the Area Loss Prevention Manager, Sr. Area Loss Prevention Manager, Store Manager, District Manager, and other upper-level management at the culmination of the 10-week internship.
Throughout the 10-week internship, Loss Prevention interns will assume shared supervisory responsibility for up to 20 Retail Associates in assigned store and work in a support role for multiple units.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Develop Great Teams and Partnerships
* Identify and Recruit Top Talent.
* Insure proper training and on-boarding.
* Drive a performance Management Culture.
* Coach team and individual development.
* Foster Effective Internal and External Communication.
Mitigating Theft and Fraud
* Discover, Investigate, and Resolve Theft and Fraud.
* Promote Prevention through Awareness.
* Drive Impactful Store Protection Specialist Program.
* Maximize New and Existing Tools to Prevent Theft and Fraud.
Maintaining Safe and Secure Environments
* Drive Effective Crisis Management/Incident Management.
* Coach and Train Teams.
* Provide Physical Security Expertise.
* Promote a Safety First Culture.
Minimizing Operational Shortage
* Coach, Train, and Influence Best Practice Execution.
* Promote Shortage Awareness
* Understand and Respond to Shortage Processes and Analytics
PHYSICAL REQUIREMENTS:
*Must be able to stand for prolonged periods of time (up to 8 hours per day).
*Must be able to raise or lower objects weighing up to 25 lbs, from one level to another (includes upward pulling).
*Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
SUPERVISORY RESPONSIBILITIES:
*Shared supervisory responsibility for up to 20 Retail Associates in assigned store and 75 Store Protection Specialists in assigned area.
WHAT YOU CAN EXPECT:
* Become part of a great team and receive full management training to build critical leadership skills as a foundation for your career.
* Partner with field managers to produce projects that will stretch your understanding of keys to a great business model.
* Learn to drive company programs consistently and efficiently through committed leadership.
* Have fun and learn our TRUE culture.
QUALIFICATIONS:
Interested students meeting the following requirements are encouraged to apply:
* Must currently be enrolled in 4-year college degree program, criminal justice, loss prevention, business, or retail management preferred; must currently be in Junior standing planning to graduate between December 2015 and August 2016
* Desire to pursue a career in retail management and become an effective leader
* Excellent written and verbal communication skills
* Able to work in a fast-paced environment
* Friendly and respectful with excellent customer service skills
* Independent and problem-solver
* Strong analytical and decision making skills
* Organized and detail-oriented
* Availability to work evenings and weekends in full-time supervisory position
Ross Stores, Inc. is an S&P 500, Fortune 500 and NASDAQ 100 (ROST) Company headquartered in Pleasanton, California, with fiscal 2012 revenues of $9.7 billion. The Company operates Ross Dress for Less ("Ross"), the largest off-price apparel and home fashion chain in the United States with 1,091 locations in 33 states, the District of Columbia and Guam. Ross offers first-quality, in-season, name brand and designer apparel, accessories, footwear and home fashions for the entire family at everyday savings of 20% to 60% off department and specialty store regular prices. The Company also operates 108 dd's DISCOUNTS in eight states that feature a more moderately-priced assortment of first-quality, in-season, name brand apparel, accessories, footwear and home fashions for the entire family at everyday savings of 20% to 70% off moderate department and discount store regular prices. Additional information is available at www.rossstores.com.
POSITION SUMMARY:
The loss prevention (LP) intern program offers an overview of the Ross and dd's Loss Prevention structure and Best in Class approach to customer service, shrink reduction, and safety culture. During the 10-week internship program, the loss prevention intern will be trained in various functions of retail management and loss prevention within the Ross business model. The LP intern will work closely with the Area Loss Prevention Manager, Store Manager, and District Manager to understand their processes and priorities, while working on various individual projects. Each week, the LP intern will study and complete activities on a variety of topics, including: merchandise protection, shrink reduction, internal theft investigations, external theft, store protection specialist, case management, exception reporting, safety, security, customer service, operational processes, management and human resources responsibilities, and leadership competencies.
During the internship, the loss prevention intern serves as a member of the districts Loss Prevention team, rotating in assignments that include: district LP leadership, store leadership, and store protection specialist. At times, the intern may be asked to oversee the general operations and supervision of the store when functioning as the Manager on Duty. As a result, the intern may also be involved in supporting the opening and closing of the assigned store. As needed, the intern is also responsible for providing great customer service and directing store processes (such as merchandise processing, markdowns, sizing, and front end operations).
Throughout the internship, the loss prevention intern will also be charged with completing a project or thorough review of a specific process; the loss prevention intern will then present his/her findings and recommendations to the Area Loss Prevention Manager, Sr. Area Loss Prevention Manager, Store Manager, District Manager, and other upper-level management at the culmination of the 10-week internship.
Throughout the 10-week internship, Loss Prevention interns will assume shared supervisory responsibility for up to 20 Retail Associates in assigned store and work in a support role for multiple units.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Develop Great Teams and Partnerships
* Identify and Recruit Top Talent.
* Insure proper training and on-boarding.
* Drive a performance Management Culture.
* Coach team and individual development.
* Foster Effective Internal and External Communication.
Mitigating Theft and Fraud
* Discover, Investigate, and Resolve Theft and Fraud.
* Promote Prevention through Awareness.
* Drive Impactful Store Protection Specialist Program.
* Maximize New and Existing Tools to Prevent Theft and Fraud.
Maintaining Safe and Secure Environments
* Drive Effective Crisis Management/Incident Management.
* Coach and Train Teams.
* Provide Physical Security Expertise.
* Promote a Safety First Culture.
Minimizing Operational Shortage
* Coach, Train, and Influence Best Practice Execution.
* Promote Shortage Awareness
* Understand and Respond to Shortage Processes and Analytics
PHYSICAL REQUIREMENTS:
*Must be able to stand for prolonged periods of time (up to 8 hours per day).
*Must be able to raise or lower objects weighing up to 25 lbs, from one level to another (includes upward pulling).
*Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
SUPERVISORY RESPONSIBILITIES:
*Shared supervisory responsibility for up to 20 Retail Associates in assigned store and 75 Store Protection Specialists in assigned area.
WHAT YOU CAN EXPECT:
* Become part of a great team and receive full management training to build critical leadership skills as a foundation for your career.
* Partner with field managers to produce projects that will stretch your understanding of keys to a great business model.
* Learn to drive company programs consistently and efficiently through committed leadership.
* Have fun and learn our TRUE culture.
QUALIFICATIONS:
Interested students meeting the following requirements are encouraged to apply:
* Must currently be enrolled in 4-year college degree program, criminal justice, loss prevention, business, or retail management preferred; must currently be in Junior standing planning to graduate between December 2015 and August 2016
* Desire to pursue a career in retail management and become an effective leader
* Excellent written and verbal communication skills
* Able to work in a fast-paced environment
* Friendly and respectful with excellent customer service skills
* Independent and problem-solver
* Strong analytical and decision making skills
* Organized and detail-oriented
* Availability to work evenings and weekends in full-time supervisory position