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About this job

Lancaster Marriott at Penn Square

If your smile has the ability to brighten someone's day, we're looking for you.

The Front Desk Clerk is a member of the Front Office team. S/he are responsible for: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.

Interstate Hotels & Resorts is an  EEO/AA/Minorities/Females/Disabled/Veterans

Must have strong hospitality skills.  Must be able to communicate clearly with guests in English, a second language would be a plus.  Must be able to work on feet for majority of shift.  Previous hotel experience helpful but not required.  Previous experience with multi-line phone system preferred.  Must have strong verbal communication skills and a high attention to detail.  Must be comfortable working with computers.

An extraordinary gem of a facility set in a city rich with authentic tradition and sophistication, the Lancaster County Convention Center and Lancaster Marriott at Penn Square offer the very latest in amenities, technology, and visitor experience. Providing more than 90,000 square feet of combined space for conventions, events, and trade shows, this new $170-million integrated facility is ideal for groups ranging in size from five to 5,000 in a location that is convenient to northeast metropolitan cities – but not as demanding on your event budget.  Integrated with the Lancaster Marriott’s 300 guest rooms and additional 15,000 square feet of meeting space the convention center includes 45,000-square-foot exhibit hall, 9,000-square-foot ballroom,  flexible pre-function space with more than 20,000 square feet, and a VIP Show Manager Suite.  Incorporating the iconic 19th-Century Beaux Arts façade of the former Watt & Shand department store, the complex anchors Lancaster’s historic Penn Square, offering visitors an incomparable experience directly amidst the vibrant appeal of Downtown Lancaster.

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer