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Hours Full-time, Part-time
Location Camp Hill, Pennsylvania

About this job

Job Description:

The schedule for this position will follow: Tuesday, Wednesday, Thursday: 12:00 pm - 5:00 pm Friday: 7:15 am - 5:00 pm

SUMMARY The primary purpose of this position is to ensure that all visitors have a favorable first impression of the organization by providing superior customer service and that they reach their destinations in a timely manner. The incumbent is required to perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES The associate is responsible for the functions below, in addition to other duties as assigned:

Greet visitors and notify appropriate individuals of their presence; field telephone calls from internal customers regarding visitor status. Administer applicant paperwork. Coordinate prescription and photo drop-box services for Hunter Lane staff. Assist in entering resumes into Access database when necessary. Sort and distribute general Human Resources mail. Ensure the area outside the credit union is organized and well-stocked with coupons and discount information. Maintain copies of and use various documents and log sheets to record visitor activity. Examine the lobby at the end of the day and ensure everything is in order.

Experience / Requirements:

Other Skills, Abilities, and/or Training The following qualities are required:

Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated. Ability and willingness to move with purpose and a strong sense of urgency. Accuracy and attention to detail. Ability to organize and prioritize a variety of tasks/projects. Ability to work within strict time frames and resolute deadlines. Excellent communication and people skills. Ability to function independently and accept guidance and direction well. The following qualities are helpful:

Ability to work extended days on a rare basis. Typing speed of 40 WPM. Proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, and Access.

Education:

High school diploma or general education degree (GED), plus some prior office or clerical experience (preferred).