Customer Service Representative - Full-time / Part-time

Our client is a distinguished professional from the fields of nutrition, pharmacology, biology, kinesiology and medicine formulate nutritional solutions that are based on solid science and created with the highest-quality ingredients. They are seeking customer service representatives!!

Must be available to work anytime between 8a-10p

Bilingual is a plus: Spanish or French

Mostly inbound calls, length can last from a few minutes to 10-15 minutes

Fast paced calls

Some emailing

Most of the calls are placing orders, issues with shipments or questions on the compensation

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.

Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed.

2-3 years in customer service required

Looking for great longevity at previous employers! Immediate Need!