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Hours Full-time
Location Brooklyn, NY
Brooklyn, New York

About this job

Posting Job Title:Business Class Coordinator, Tech Ops
Requisition #: 168055BR
Posting Location: Brooklyn, NY, US
Alternative Locations: United States - New York - College Point;;
Area of Interest:Engineering/Technical Operations
Position Type: Full Time

Posting Job Description

Time Warner Cable currently seeks a Commercial Technical Operations Coordinator for our Business Class Technical Operations department in College Point, NY. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

Schedule: TBDESSENTIAL DUTIES AND RESPONSIBILITIES:
Help, assist and prepare daily reports to meet managerial needs.Prepare departmental meetings and assists management with special projects as assigned.Compile analytics and metrics manpower reports, overtime analysis reports and monthly management reports.Quality Control of the contractor submissions for invoice approval and reconciliation.Coordinate effectively with other departments as needed and document activities.Properly use billing (CSG/Rumba), trouble-ticketing (IssueTrak), and related customer-management systems (Sales force.com).Maintain documents and records for departmental systems and submit the necessary change management paperwork and forms.Prepare purchase orders and maintain field equipment inventory.
Education and Experience:
Bachelor’s degree (B.A.) preferred in Computer Science, Accounting, Finance or related field.Proficiency in Microsoft Excel, Access, PowerPoint, Word, and Project preferred.Experience in Telecommunications or Cable/Phone industries, preferred.Ability to work with multiple projects, meet deadlines, and ability to prioritize work.Organized, detail-oriented, work under pressure and able to handle and take initiative to resolve critical issues, required.Able to communicate effectively and confidently with other departments (written and oral).Ability to work overtime and flexible schedule as needed (including nights and/or weekends)
LEGAL/FINANCIAL REPSONSIBILITIES :
Requires adherence to Time Warner Standards of Business Conduct. Position must assist in maintaining the confidentiality of customer and business data at all times.

FCC Unit_TWC: 8341
Controlling Establishment ID: 00463 - Brooklyn Paidge Ave

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.

TWCTOP440