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Hours Full-time
Location 575 Broadway
Kingston, New York

About this job

Kitchen Manager

Honesty • Transparency • Humility • Integrity • Respectfulness • Fairness • Responsibility

Reports to: Franchisee

Job Summary:

The Kitchen Manager is responsible for directing the daily operations of the kitchen. They will operate in accordance with prescribed policies and practices. They are expected to ensure compliance with standards for food costs, safety, sanitation, and product preparation. As highest management position within unit, is accountable for the unit and its operations at all times whether physically present or not. Hours of Operation are 12 pm - 2 am.

Principal Duties and Responsibilities: Majority of duties performed, but not meant to be inclusive or to prevent other duties from being assigned.

  • Responsible for professional growth & development of assistant managers, shift leaders and kitchen crew members.
  • Responsible for assessing all kitchen employee performance; conducting quarterly assistant manager and shift leader incentive reviews and annual overall performance reviews for all employees.
  • Responsible for partnering with GM and coordinating quarterly kitchen crew meetings to share shift crew best practices and drive kitchen growth and performance.
  • Responsible for monitoring performance and morale of kitchen employees
  • Responsible for handling disciplinary action and terminations of kitchen staff (when necessary)
  • Attending monthly manager meetings.
  • Provide ongoing training as needed regarding new products, promotions, policies etc.
  • Compliance with all federal, state and local labor laws.
  • Ensure kitchen budget is met per district manager/franchisee
  • Ensure proper execution of new product
  • Complete weekly food and paper inventory
  • Complete DCP and other vendor orders weekly or as needed
  • Complete weekly schedule for kitchen personnel
  • Responsible for creating kitchen action plans to drive kitchen performance around areas of opportunity
  • Responsible for the daily maintenance of all equipment, stock areas, building and grounds
  • Ensuring proper staff levels at all times for optimum scheduled times.
  • Conducting regular travel paths throughout your shift and taking action on their results
  • Make sure that on every shift the person in charge is running the operations by shift coaching

Job Specifications: Knowledge, skills and abilities normally required for competent performance in the job.

  • Strong interpersonal and leadership skills
  • Judgment, tact, and diplomacy to effectively resolve conflicts
  • Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis. A working knowledge of Google applications is preferred.

Training/ Certification Requirements

All Kitchen Management Courses required via Dunkin Brands Online University

Our Pledge

Quality Fresh Products • Friendly Knowledgeable Service • Clean & Inviting Shops