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in Damascus, OR

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About this job

This clinic is a Naturopathic/Medical family practice that has been established for 25 years. We are looking for someone that is able to work Monday through Saturday 8:45 am to 12:00 pm. Your duties will cover the details listed below. They are general office/receptionist duties. Any knowledge of HCFA form billing would be appreciated but not required. Hourly pay will be determined upon experience. Looking to fill this position July 8th, 2015. Please email or fax over an updated resume and references.
Fax Number: 503-489-2901

JOB DUTIES:

Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing.
Helps patients in distress by responding to emergencies.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.

Required experience:

Multi-tasking, Telephone Skills, Customer Service, Time Management: 1 year