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in West Orange, NJ
Call Center Specialist (Veteran) - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | 38 Franklin Ave West Orange, New Jersey |
About this job
We have a full-time/part-time opening for a Call Center Specialist (Veteran).
Must be able to work various shifts per week and be available weekdays.
Requirements
Call Center Specialist Job Responsibilities:
Serves customers by taking telephone, fax, and e-mail orders; providing information.
Call Center Specialist Job Duties:
Takes orders by obtaining and verifying information.
Enters orders by transmitting information.
Provides product/service information by answering questions; offering assistance.
Maintains call center database by entering and verifying information; updating contact log.
Improves quality results by recommending changes.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Call Center Specialist Skills and Qualifications:
Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi-tasking
Serves customers by taking telephone, fax, and e-mail orders; providing information.
Call Center Specialist Job Duties:
Takes orders by obtaining and verifying information.
Enters orders by transmitting information.
Provides product/service information by answering questions; offering assistance.
Maintains call center database by entering and verifying information; updating contact log.
Improves quality results by recommending changes.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Call Center Specialist Skills and Qualifications:
Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi-tasking