The job below is no longer available.

You might also like

in West Orange, NJ

Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location 38 Franklin Ave
West Orange, New Jersey

About this job

We have a full-time/part-time opening for a Call Center Specialist (Veteran).

Must be able to work various shifts per week and be available weekdays.

Requirements

Call Center Specialist Job Responsibilities:
Serves customers by taking telephone, fax, and e-mail orders; providing information.

Call Center Specialist Job Duties:
Takes orders by obtaining and verifying information.
Enters orders by transmitting information.
Provides product/service information by answering questions; offering assistance.
Maintains call center database by entering and verifying information; updating contact log.
Improves quality results by recommending changes.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Call Center Specialist Skills and Qualifications:
Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi-tasking