Hot Foods Clerk

JOB FUNCTION:

The Hot Foods Clerk is responsible for providing excellent customer service in the Hot Foods Department. The Hot Foods Clerk is responsible for stocking, rotating, and maintaining cleanliness in the hot foods department areas, and to ensure that all activities are contributing to the financial interests of the store. The Hot Foods Clerk assists the Hot Foods Manager in achieving a high quality and freshness of all hot food items.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

• Adheres to all company rules and policies;

• Follows their assigned shift schedules- any changes must be approved by the Hot Foods

Manager;

• Maintains a neat, well-groomed personal appearance at all times;

• Complies with safety policies and procedures;

• Adheres to all local, state, and federal health and civil code regulations;

• Cleans and maintains the store floor clean and free of debris that may pose a threat to employee and customer safety;

• Responds to all calls for service or clean-up quickly;

• Maintains communication with store management and Front-End;

• Assists Hot Foods Manager as needed;

• Be knowledgeable and ready to assist in all point-of-sale activities;

• Greets and provides prompt courteous customer service;

• Assists customers with questions and product selection;

• Completes customer orders in a timely manner;

• Maintains hot food department areas clean and sanitized;

• Follows departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations;

• Move stock from storage to shelf/cooking areas;

• Properly packages, weighs, and labels hot foods;

• Properly rotates merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods;

• Handles damaged and spoiled goods according to company policy;

• Keeps coolers/tables fully stocked and faced;

• Prepares various hot foods following company recipes;

• Enthusiasm while announcing hot food specials.

KNOWLEDGE/SKILLS/ABILITIES REQUIRED:

• The individual must be able to perform all of the duties listed in the Essential Job

Functions/Responsibilities in an efficient and satisfactory manner;

• High school diploma is preferred, but not required;

• Must possess a food handler’s permit;

• Bilingual (Spanish) preferred, but not required;

• Basic reading skills in order to understand and follow recipes;

• Basic math skills in order to measure ingredients and operate a cash register;

• Must have initiative, be dependable, and provide excellent customer service;

• Ability to work with limited supervision and solve practical problems independently.

PHYSICAL REQUIREMENTS:

• Must be at least 18 years of age;

• Constant walking, squatting, bending over, reaching over-and-under, climbing, lifting (5 to 50 lbs.);

• Daily work with knives, ovens, stoves, and other hot surfaces;

• Must have a flexible schedule; evening, weekend and holiday work is required.

WORK ENVIRONMENT:

• Exposure to cleaning chemicals and odors;

• Exposure to high and low temperatures, including refrigerated coolers and storage areas, and stoves and ovens;

• There may be abrupt changes in temperature while moving from one environment to another;

• Exposure to wet floors and noise.

This job description is intended to provide the general requirements of the work performed in

this job position. This is not a comprehensive list of all duties, responsibilities, and requirements. Rio Ranch Markets reserves the right to revise this job description, and to assign other duties as they are deemed necessary to warrant the operational needs of the company.

Our employee benefits include:

• Competitive Salary
• Vacation Time
• 401k with Employer Match
• Medical Insurance
• Flexible Schedules for Students
• Hands-On Comprehensive Training
• Educational Scholarships
• Employee Purchase Rebate Program