Provider Data Analyst - Telecommute

Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life's best work.(sm)

The Provider Data Analyst is responsible for various activities related to the provider network database which may include any or all of the following: database maintenance, reporting and extracting data for various reports and analyses, initiating database improvement. Provider Data Analysts develop and maintain standards for database integrity and quality assurance, coordinate corrective activities to clean database and retain users, and manage communication processes with other departments regarding database improvements. Other responsibilities include conducting audits and providing feedback to reduce errors and improve processes and performance, maintaining current provider data to ensure the quality of the network, and may be responsible for representing the provider network area on company IT projects, reporting and tracking provider calls and complaints, or for the support, coordination, and production of the paper directory cycles.

Primary Responsibilities:

• Use pertinent data and facts to identify and solve a range of problems within area of expertise
  
• Investigate non-standard requests and problems, with some assistance from others
  
• Work exclusively within a specific knowledge area
  
• Prioritize and organize own work to meet deadlines
  
• Provide explanations and information to others on topics within area of expertise
  
• Assist Lead tester with testing tasks for Provider related projects; including defect retest
  
• Support development of Provider related test case scenarios and execute scripts as needed
  
• Perform functional, user acceptance and regression testing of system components
  
• Data prep for UAT; directly load or assist in loading data to NDB and /or other core systems (NDB, COSMOS, UNET) to support migration related activities as directed by test lead
  
• Assist team with troubleshooting testing results and provider feedback and expertise on core internal systems
  
• Participate with issue resolution through collaboration with Lead tester, IT and business contacts
  
• Maintain required documentation/artifacts
  
• Follow up on open items and collect data to support root cause analysis
  
• Participate in project closure activities; assist with implementation weekend activities/checkout, support the project warranty period
  
• Assist in special projects as directed

**Must be able to work evenings and weekends when required

Required Qualifications:

• High School Diploma/GED
  
• 2+ years of Provider loading experience within NDB with downstream load to Cosmos or UNET
  
• Ability to prioritize multiple tasks in an environment of rapid change
  
• Beginner Microsoft Office skills (MS Excel, Access and PowerPoint)

Preferred Qualifications:

• Knowledge of UAT execution, script and defect management tools; HP ALM Center (test lab, dashboard and defects management)
  
• CSP Facets Provider knowledge
  
• Experience writing policies and procedures

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 14 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Provider data coding, Analyst, data, telecommute, telecommuter, telecommuting, work from home, remote, travel