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Receptionist
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | greenwich, Connecticut |
About this job
Position Title: Receptionist
Category: Full-Time
Reports To: General Sales Manager
DUTIES AND RESPONSIBILITIES:
Under minimum supervision, operates a heavy traffic switchboard in a busy automotive dealership
Respond to incoming telephone calls route calls and provide assistance when necessary to inbound callers
Greet all showroom clients in a warm and engaging fashion
Ask clients if they are currently working with anyone in particular
Professionally communicate client arrivals to the necessary personnel (ie, client advisor, sales manager or BDC department)
Always confirm clients are being handled by appropriate personnel
Ensure all receipting is accurate and being done when client is present
Account for all daily transactions
Before leaving for the day, report to the Sales Manager desk to confirm all customer deposits are complete
Notify a manager if you need to leave the receptionist desk
Present completed daily dealer plate log to Sales Manager for signature
Other Duties, As Required by Showroom Sales Process:
Input client information in to CRM to ensure accurate record of visit
Update CRM records when guests come back
RDR customer sales for the day and reconcile with Reynolds and/or Dealer Socket
Process back-out RDRs when directed by Sales Manager
Other Requirements:
Attention to detail, patience, positive attitude and excellent communication skills, professionalism a must.
Keep work area clean and free of clutter
Maintain BMW uniform as directed by management
Arrive to work on time
Experience Required:
Previous multiple telephone line system exposure
Customer service
Computer and administrative experience, a plus
Education Minimum Required:
High School Diploma or equivalent
NOTE:
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirement, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments).
Category: Full-Time
Reports To: General Sales Manager
DUTIES AND RESPONSIBILITIES:
Under minimum supervision, operates a heavy traffic switchboard in a busy automotive dealership
Respond to incoming telephone calls route calls and provide assistance when necessary to inbound callers
Greet all showroom clients in a warm and engaging fashion
Ask clients if they are currently working with anyone in particular
Professionally communicate client arrivals to the necessary personnel (ie, client advisor, sales manager or BDC department)
Always confirm clients are being handled by appropriate personnel
Ensure all receipting is accurate and being done when client is present
Account for all daily transactions
Before leaving for the day, report to the Sales Manager desk to confirm all customer deposits are complete
Notify a manager if you need to leave the receptionist desk
Present completed daily dealer plate log to Sales Manager for signature
Other Duties, As Required by Showroom Sales Process:
Input client information in to CRM to ensure accurate record of visit
Update CRM records when guests come back
RDR customer sales for the day and reconcile with Reynolds and/or Dealer Socket
Process back-out RDRs when directed by Sales Manager
Other Requirements:
Attention to detail, patience, positive attitude and excellent communication skills, professionalism a must.
Keep work area clean and free of clutter
Maintain BMW uniform as directed by management
Arrive to work on time
Experience Required:
Previous multiple telephone line system exposure
Customer service
Computer and administrative experience, a plus
Education Minimum Required:
High School Diploma or equivalent
NOTE:
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirement, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments).
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