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Hours Full-time, Part-time
Location Forth Walton Beach, FL.
Fort Walton Beach, Florida

About this job

We have a full-time/part-time opening for a Call Centre Representative1.

Must be able to work various shifts per week and be available weekdays.

  • No experience required.

Wage: Wages & Salary Attractive

Requirements

Call Centre Representative 1
Our client is currently hiring for a temp to hire Call Centre Representative job. You must have a minimum of two years' experience in this role. You will be responsible for customer service problem resolution and gathering accurate contact information via computer. You will also research and assist in reconciling billing issues and applying payments. The salary for this position depends on experience and if later hired to a permanent position then benefits including major medical and dental insurance will be offered.
The Call Center Representative job responsibilities include:
* Answer inbound telephone calls and speak with customers for efficient problem resolution
* Gather customer information, complete transactions, answer customer questions
* May require cross selling or upselling of additional products
* Able to meet or exceed quality and production goals
Qualifications
* Minimum of two years' of inbound and outbound customer service call center experience
* Strong written and oral communication skills
* Customer centric mindset
* Strong data entry skills-typing at least 25 wpm