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Security Operations Center Operator
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Nashville, Tennessee |
About this job
JOB SUMMARY
The Security Operations Center (SOC) Operator serves in a 24/7 centralized security operations center For select HCA campuses. The SOC monitors all physical security systems and coordinates the actions of needed response groups in the event of an emergency within monitored properties. This position provides means for monitoring, dispatching, and reporting of all emergency, Maintenance, and repair needs at monitored properties.
GENERAL RESPONSIBILITIES
Work alone or with minimal supervision
Monitor physical security systems and initiate emergency management procedures.
Coordinate the actions of emergency responders.
Understand, maintain, and track associated security systems.
Possess detailed knowledge of corporate security policies and procedures.
Assist in process and response improvement.
Maintain composure in stressful situations.
Willingness to deal directly with customers to provide solutions during immediate stressful situations
Understand and implement the technical details of all associated security systems.
Assist with the development of new security policies for evolving technologies.
Assist with analytics deployment and drive process and response improvement.
Maintain proper communication and coordination channels with facilities staff and emergency responders.
EXPERIENCE
3-7 years
EDUCATION
High School Graduate/Equivalent
College Graduate
Technical Training
SPECIAL QUALIFICATIONS
Working knowledge of security, audio video, and integrated computer systems.
Strong command presence and resilience required.
Military or law enforcement experience preferred.
Computer and networking proficiency required.
Experience in management, operations, and maintenance preferred.
Knowledge of emergency management procedures and policies.
Computer and MS Office proficiency required.
Demonstrated leadership abilities and organizational skills
Demonstrated communication, team working, and interpersonal skills.
REPORTING RELATIONSHIPS
This position reports directly to the Security Operations Center Supervisor who reports to Corporate Facility Systems Manager.
PHYSICAL DEMANDS/WORKING CONDITIONS
24x7 availability, willing to work swing shift rotation, prolonged sitting at CRT
The Security Operations Center (SOC) Operator serves in a 24/7 centralized security operations center For select HCA campuses. The SOC monitors all physical security systems and coordinates the actions of needed response groups in the event of an emergency within monitored properties. This position provides means for monitoring, dispatching, and reporting of all emergency, Maintenance, and repair needs at monitored properties.
GENERAL RESPONSIBILITIES
Work alone or with minimal supervision
Monitor physical security systems and initiate emergency management procedures.
Coordinate the actions of emergency responders.
Understand, maintain, and track associated security systems.
Possess detailed knowledge of corporate security policies and procedures.
Assist in process and response improvement.
Maintain composure in stressful situations.
Willingness to deal directly with customers to provide solutions during immediate stressful situations
Understand and implement the technical details of all associated security systems.
Assist with the development of new security policies for evolving technologies.
Assist with analytics deployment and drive process and response improvement.
Maintain proper communication and coordination channels with facilities staff and emergency responders.
EXPERIENCE
3-7 years
EDUCATION
High School Graduate/Equivalent
College Graduate
Technical Training
SPECIAL QUALIFICATIONS
Working knowledge of security, audio video, and integrated computer systems.
Strong command presence and resilience required.
Military or law enforcement experience preferred.
Computer and networking proficiency required.
Experience in management, operations, and maintenance preferred.
Knowledge of emergency management procedures and policies.
Computer and MS Office proficiency required.
Demonstrated leadership abilities and organizational skills
Demonstrated communication, team working, and interpersonal skills.
REPORTING RELATIONSHIPS
This position reports directly to the Security Operations Center Supervisor who reports to Corporate Facility Systems Manager.
PHYSICAL DEMANDS/WORKING CONDITIONS
24x7 availability, willing to work swing shift rotation, prolonged sitting at CRT