Customer Service - Full-time / Part-time

We have a full-time/part-time opening for a Customer Service.

Must be able to work various shifts per week.

Manpower is currently recruiting for a Customer Service Representative II (Call Center) for one of our clients in Tampa, FL! Job Responsibilities: *Responds to customer verbal and/or written inquiries. *Records details about customer inquiries. Helps resolve complicated customer complaints. *Coordinates and expedites customer inquiries to other departments for resolution. *You will achieve or exceed the service level requirements of the position by delivering high productivity and quality results. *You will handle exception items, resolve complex issues, review and recommend problem resolutions and achieve predetermined business goals. *You may, at times, coordinate with management to resolve problems. *You can expect to have daily interaction with customers, clients and company employees both inside and outside your immediate work area. *Establishing rapport, delivering on service level requirements and providing exceptional quality service are key components to this role. *You may at times be responsible for liaising with our cross functional business partners to resolve inquiries related to the set up and continuous maintenance of cardholder accounts, processing includes data entry, exceptions review, issue escalation and customer communications Requirements: *High School Diploma or equivalent *2+ years of customer service experience Pay: $13.15/hr Hours: Mon-Fri 8am-11pm, Sat 8am-5pm Contract Length: 6 months If you are interested in this position please apply and go to and create a profile with us! Should your qualifications match that of the position, the recruiter will contact you. If you have additional questions, please contact the recruiter: Robert Schuettpelz Email: Robert.schuettpelz@manpowergroup.com When emailing or calling, please reference Advert ID# NOTE: Please DO NOT contact your local manpower office directly, as this position is not being serviced out of that office, please reach out to the recruiter listed above. Manpower is an Equal Employment Opportunity (EEO) Employer.