The job below is no longer available.
Assistant Maitre D'/Beverage Server - On Call
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Stateline, Nevada |
About this job
JOB TITLE: Matre D Asst & Host
GRADE: H08
JOB CODE: 01045
DEPARTMENT: Fine Dining
JOB SUMMARY:
Assists the Maitre D' in welcoming and seating guests and ensuring guest satisfaction.
KEY JOB FUNCTIONS :
* Greets restaurant guests in friendly and courteous manner.
* Arranges for prompt seating of guests in order of arrival, reservation time or availability of seating accommodations.
* Receives, schedules, and records all reservations using the Open Table Reservation System.
* Quotes accurate waiting times, and seats guests when tables are available.
* Assists in identifying casino comps, hotel and VIP Guests for seating; communicates with comp authorizer (signer) regarding any comp charges.
* Assists in maintaining the cleanliness and appearance of the entire dining area.
* Maintains up-to-date knowledge of entire property and events in order to provide information to the guests.
* Assists in maintaining appropriate levels of Front of House dining area supplies.
* Assists in maintaining appropriate and balanced seating of guests
* Assists in the coordination of the daily floor plan and wait staff stations.
* Provides back-up assistance in initial food and beverage service as necessary.
* Assists in identifying seven stars and diamond players and giving them priority seating and table assignment.
EDUCATION and/or EXPERIENCE:
* High School graduate preferred
* Previous experience as a host strongly preferred
* Previous Customer Service experience required
QUALIFICATIONS:
* Must be at least 21 years of age
* Literacy and fluency in English
* Computer literate
* Ability to handle difficult guests/situations with tact and diplomacy
* Ability to maintain a professional demeanor in stressful situations
* Above average communication and interactive skills
* Legible handwriting
* Excellent computer skills
* Excellent guest service skills
* Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
* Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
* Ability to lift up to 30 lbs
* Mobility to move quickly and easily throughout the restaurant and kitchen areas
* Ability to grasp, finger dexterity, hand-eye coordination
* Ability to hear and use visual inspection
* Ability to stand, walk, bend, squat, reach and climb stairs
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
As part of the Caesars Entertainment employment process, finalist candidates will be required to complete a drug test and background check , prior to an offer being extended. Caesars Entertainment is an Equal Employment Opportunity employer. All applicants to have entry level computer skills helpful. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
GRADE: H08
JOB CODE: 01045
DEPARTMENT: Fine Dining
JOB SUMMARY:
Assists the Maitre D' in welcoming and seating guests and ensuring guest satisfaction.
KEY JOB FUNCTIONS :
* Greets restaurant guests in friendly and courteous manner.
* Arranges for prompt seating of guests in order of arrival, reservation time or availability of seating accommodations.
* Receives, schedules, and records all reservations using the Open Table Reservation System.
* Quotes accurate waiting times, and seats guests when tables are available.
* Assists in identifying casino comps, hotel and VIP Guests for seating; communicates with comp authorizer (signer) regarding any comp charges.
* Assists in maintaining the cleanliness and appearance of the entire dining area.
* Maintains up-to-date knowledge of entire property and events in order to provide information to the guests.
* Assists in maintaining appropriate levels of Front of House dining area supplies.
* Assists in maintaining appropriate and balanced seating of guests
* Assists in the coordination of the daily floor plan and wait staff stations.
* Provides back-up assistance in initial food and beverage service as necessary.
* Assists in identifying seven stars and diamond players and giving them priority seating and table assignment.
EDUCATION and/or EXPERIENCE:
* High School graduate preferred
* Previous experience as a host strongly preferred
* Previous Customer Service experience required
QUALIFICATIONS:
* Must be at least 21 years of age
* Literacy and fluency in English
* Computer literate
* Ability to handle difficult guests/situations with tact and diplomacy
* Ability to maintain a professional demeanor in stressful situations
* Above average communication and interactive skills
* Legible handwriting
* Excellent computer skills
* Excellent guest service skills
* Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
* Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
* Ability to lift up to 30 lbs
* Mobility to move quickly and easily throughout the restaurant and kitchen areas
* Ability to grasp, finger dexterity, hand-eye coordination
* Ability to hear and use visual inspection
* Ability to stand, walk, bend, squat, reach and climb stairs
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
As part of the Caesars Entertainment employment process, finalist candidates will be required to complete a drug test and background check , prior to an offer being extended. Caesars Entertainment is an Equal Employment Opportunity employer. All applicants to have entry level computer skills helpful. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
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