Sales Coordinator - Full-time

Major Functions

 The Sales Coordinator primary roles is to help the sales managers improve their productivity so they can spend more time selling and win the business. The Sales Coordinator plays an important part in maintaining good customer relationships by acting as an extension of the sales team. The Sales Coordinator also acts as a first point of contact for urgent calls, emails, and messages when the sales managers are not available.
 

Qualifications & Responsibilities 

• Must have a minimum of two years in hospitality with catering experience, college degree preferred.
• Responsible for most out-going banquet event orders to clients in a timely manner as delegated bys sales managers then follow up on any necessary correspondences and maintaining accurate records.
• Menu planning for banquet style services. Due to the volume of communication that will be required with the client the Sales Coordinator must possess excellent customer service skills. 
• Must be able to respond to any online or telephone inquiries in a calm and friendly manner.
• Must be able to multitask and pay attention to detail.  Having the ability to adapt quickly to changing environments is important too.
• Takes the role of liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints. 
• Requires strong interpersonal and organizational skills and be able to respond to any inquiries via telephone or computer, so computer literacy is a vital asset.    
• Knowledge of commonly-used office applications such as excel, Microsoft office and Delphi will come in handy for duties you will be required to perform.
• Contact the technical support department when problems arise.

 Miscellaneous

 This position will sometimes require areas of need with special projects or activities as given by the Director of Sales, or General Manager. Job descriptions and responsibilities are subject to change depending on business needs.