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in Jessup, MD

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Hours Part-time, Full-time
Location Jessup, Maryland
Jessup, Maryland

About this job

TQE Sales Administrator Salary, Exempt
Reports To: Department:
GM Thorlabs Quantum Electronics
Job Description
We are looking for an energetic and committed individual to help manage the administrative responsibilities for the Technical Support Department in our Jessup, MD office. This position requires an individual with strong multi-tasking skills, attention to detail, and the ability to work independently.Candidate will be involved with many administrative jobs such as: creating sales quotes, sales orders, processing requests for custom orders, and coordinating with customers on product status requests. Excellent oral and written communication skills as well as experience collaboratively supporting a department are a must. Excellent growth potential in a fast-paced, entrepreneurial environment.
Knowledge and Skills
* Excellent oral, written and interpersonal communication skills
* Working knowledge of Microsoft Word, Excel, and PowerPoint.
* Familiarity with computers and able to quickly learn new systems
* Processing orders and quotations using our computer systems based on Axapta
* Processing returns using our computer systems based on Axapta
* Detail oriented and works with a high degree of accuracy
* Answering general customer enquiries by telephone and email
* Collecting data on sales activities
* Supporting the rest of the sales team with general administrative duties
* Support answering and redirecting all external calls.
* Collaborate with production teams and provide inventory control support
* Prioritization and follow up skills are essential to manage unpredictable work flow.
* Ability to work independently, make appropriate decisions, and suggest improvements within the department
* Able to work well with team members and willingness to assist as needed.
* Efficient work load management to ensure 24hr turnaround on requests.
* Strong interest in Customer Service
* Basic purchasing and price negotiation skills
* Excellent organization skills
* A helpful and professional working attitude
* Ability to work under pressure and prioritize work in order to meet deadlines
* Able to work as part of a team
Requirements:
* 5 years or more experience as Sales Admin or closely related experience
* Minimum: High School Diploma
* Preferred Candidate:
o Associates Degree or Higher
o Basic understanding of AR/AP process
o Thorough knowledge of Thorlab's Products

Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action employer.All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identify or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts.The organization maintains its status as an at-will employer.Employees can be terminated for any reason not prohibited by law.