Scheduler - Concord Home Health

On any given day, Sutter Care at Home (SCAH) touches the lives of thousands of individuals by bringing health care directly to our patient's home - where most people chose to receive their care.

Sutter Care at Home is one of the largest not-for-profit home health care and hospice agencies in Northern California. Founded in 1906, SCAH is committed to compassion and excellence through home health care, hospice, home medical equipment and respiratory care, home infusion therapy, private and geriatric care, Lifeline medical alert services and community flu and wellness programs. Serving more than 150,000 patients in 23 counties each year, Sutter Care at Home clinicians partner with our patients for better health.

Through competitive wages and benefits, flexible schedules, innovative care models, new technologies, and tuition reimbursement - Sutter Care at Home strives to be your "employer of choice."

Sutter Care at Home is the home health care and hospice affiliate of Sutter Health, one of the nation's largest not-for-profit health care systems.

The Scheduler position is the key position to coordinate staffing and provides timely and appropriate staffing for safe and effective care delivery. Optimally schedules PCC RNs, PCC PTs, Case Managers, Team RNs, Physical and other therapists, Home Health Aides, Medical Social Workers and Dieticians to accomplish patient visits. Maintains coordination of the Weekend and Holiday Staff Schedule, the On Call RN schedule and the HHAs daily assignments. Ensures that all Starts of Care, Resumptions of Care and Eval packets are distributed to the Rehab team members and to the Team Care Coordinators for nursing assignments. Ensures that communications from patients, physicians and caregivers are relayed in a timely manner. Demonstrates effective liaison activities and interdepartmental communication and cooperation to support essential agency activities. Education High School graduate or equivalent level of education required. Developed clerical and computer skills required. Related courses in business skills required. Graduation from an accredited program of secretarial science is preferred. An A.A. degree in Office Management, Medical Records, Business or a related field is preferred. Experience Previous experience in home care or other medical staffing strongly preferred. Previous secretarial and computer work skills required as is typically acquired in two years in a health care organization office setting. Knowledge Must have a working knowledge of medical terminology. Must have excellent computer word processing skills with the ability to enter at least 50 CWPM and proficiency in Microsoft Word and Excel software program. Must have knowledge of general office practices and procedures including filing, record keeping, photocopying and faxing. Must be able to follow a defined list of tasks and follow the established procedures completing them in a timely fashion. Must be able to flex with the increased workflow when census is higher and recognize urgency of each task. Skills Must have working ability in Excel or the ability to achieve standard within two months of hire. Must be able to work in a Windows environment, have basic competence in the MS Office and be willing and able to learn new computer software package. Must have excellent communication skills and phone presentation in interactions with patients and staff. Must be able to prioritize workload, work with minimal supervision, organize and complete tasks accurately and in a timely manner. Must be able to organize varied and possibly conflicting time constraints with calm reaction to frequent and often last minute schedule changes. Must be able to exercise good judgement related to urgent staffing needs for safe care delivery. Ability to maintain harmonious constructive relationships with internal and external customers. Demonstrated skills in effective written and verbal communication. Must have the ability to secure adequate transportation or other means to report to work in a timely manner.