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General Manager
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Macon, GA Macon, Georgia |
About this job
Candidate(s) will be asked to:
*Create an operating environment that assures consistent guest satisfaction. Monitors the performance of the hotel
through verification and analysis of guest satisfaction systems and financial reports. Initiates corrective action.
*Maintain service quality standards by conducting ongoing evaluations and investigating complaints and initiates corrective action. Ensure all customers receive courteous and efficient service from all employees. Handle claims and complaints promptly and promotes outstanding customer service
*Execute marketing, sales, and operational activities, producing results that meet or exceed the hotel's business plan.
*Establish and maintain a proactive human resource function to ensure employee motivation, training and development, and compliance with established labor regulations. Plans and organizes work of others.
*Ensure good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
*Understand the government regulations affecting hotel's operations, ensuring hotel is operated in compliance with all applicable laws, ordinances, regulations, and requirements of any federal, state or municipal authority.
*Ensure the facilities and equipment meet all federal, state and OSHA regulations. Receive no OSHA, state, or federal citations.
*Deal with the general public, customers, employees, and government officials with tact and courtesy.
*Build a positive cooperative image.
*Accept full responsibility for managing an activity.
*Must be able to work effectively in a stressful environment, and communicate well with others.
*Must be able to work all shifts.
*Other duties may be assigned by management.
Candidate's Requirement(s):
*Candidate must be willing to relocate to Macon Georgia.
*Candidate must have General Manager experience in Hospitality: 8 years.
*Great attitude, demonstrates leadership and accountability, strong communicator, and relationship builder.
*Well versed in computers.
*Bachelors Degree.
*Create an operating environment that assures consistent guest satisfaction. Monitors the performance of the hotel
through verification and analysis of guest satisfaction systems and financial reports. Initiates corrective action.
*Maintain service quality standards by conducting ongoing evaluations and investigating complaints and initiates corrective action. Ensure all customers receive courteous and efficient service from all employees. Handle claims and complaints promptly and promotes outstanding customer service
*Execute marketing, sales, and operational activities, producing results that meet or exceed the hotel's business plan.
*Establish and maintain a proactive human resource function to ensure employee motivation, training and development, and compliance with established labor regulations. Plans and organizes work of others.
*Ensure good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
*Understand the government regulations affecting hotel's operations, ensuring hotel is operated in compliance with all applicable laws, ordinances, regulations, and requirements of any federal, state or municipal authority.
*Ensure the facilities and equipment meet all federal, state and OSHA regulations. Receive no OSHA, state, or federal citations.
*Deal with the general public, customers, employees, and government officials with tact and courtesy.
*Build a positive cooperative image.
*Accept full responsibility for managing an activity.
*Must be able to work effectively in a stressful environment, and communicate well with others.
*Must be able to work all shifts.
*Other duties may be assigned by management.
Candidate's Requirement(s):
*Candidate must be willing to relocate to Macon Georgia.
*Candidate must have General Manager experience in Hospitality: 8 years.
*Great attitude, demonstrates leadership and accountability, strong communicator, and relationship builder.
*Well versed in computers.
*Bachelors Degree.
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